Microsoft XC Research
XC Research Blog
Collaborating with team members throughout the user research process can create a sense of ownership and build deeper trust, something that may not happen if everyone’s not involved. In this story, one user researcher considers the lessons around that process…
What began as a Hackathon project over five years ago, the Immersive Reader has grown into a product that is used by more than 23 million people every month, all around the world. By helping students of all ages learn…
With their work-from-home guidance stretching into another month, Information Workers (IWs) are facing numerous challenges with their ability to communicate effectively with their teams. Since collaboration is central to IWs daily productivity and engagement, a team of user researchers studied…
How data scientists and researchers are helping Microsoft product groups adapt during COVID-19
Since the onset of the COVID-19 pandemic, data scientists and user researchers have been partnering with the Education product team to help them better understand what is happening with teaching and learning in remote settings.
As COVID-19 reshapes large sections of the workforce, many employees have found themselves struggling to establish a work-life balance. A survey conducted by the Browser User Researcher team looked at how Information Workers (IWs) are adapting to their new environments…
In the wake of Covid-19, countless businesses and communities around the world have shifted to remote and work-from-home environments. This rapid shift placed an unforeseen burden on IT Administrators and the ecosystems that support them, so a team of researchers…
Do you want to conduct international research but not sure how to get started? This article will guide you through the process of connecting with international customers in an easy and meaningful way.
What do you do when you’re a user research team that conducts in-person customer engagements and you’re faced with a global pandemic and work-from-home guidance? Microsoft's Customer-Driven team, which works with product groups to hold in-person customer events on the…
This practical guide helps UX research and data science teams figure out the right collaboration strategy for a particular project or within a given org structure. It will help kickstart collaborations immediately—no matter a team's level of experience.