Microsoft XC Research
XC Research Blog
When doing user research on security and compliance experiences in Microsoft Office, we’ve uncovered learnings about how to design better experiences in this space. Through focus groups, usability studies, and customer conversations, we have been hearing themes about the top…
UX writing might appear to be simple, but that’s because there’s so much more going on beneath the surface. Once you see a customer use a product and experience problems, you understand how much more needs to go into UX…
While technology has helped fill in the gaps that remote work and distance learning have created, humans still crave face-to-face interactions, just like their ancient ancestors. Informed by his time studying and observing primates, our author wonders when, and if,…
Research shows that students who are exposed to social-emotional learning from a young age are better prepared for their futures. Now, with the help of a new feature in Microsoft Teams called ‘Reflect’, students can learn how to identify their…
With the start of the new school year, researchers began to study the social and emotional well-being of students and the impact distance learning has had on their education. Through their research, they discovered many students are lacking access to…
Stop making assumptions about language: How user research can support better language choices
Customers interpret visual and textual cues in the user interface to understand and use tools. But how often are those tools built through researching the language customers know and use? This article explores how to stop making assumptions about word…
With the rise of remote work and distance learning, Microsoft Whiteboard, a collaborative design tool, has seen its usage increase, as designers and students look for ways to collaborate with others, without being in the same place. Researchers wanted to…
When decision-makers are looking at how a product is performing, they often turn to scorecards to measure performance. Unfortunately, these reporting tools are not always accurate. By following these simple tips, you can begin to report data that is more…
Students of all ages struggle to understand various math concepts. So, as part of a larger effort across multiple product teams at Microsoft, the Math team has created several tools to help every classroom become more inclusive and to make…