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Jessica Glago leads health equity initiatives and strategy within Microsoft Research. She closely collaborates with Microsoft Health’s Senior Vice President Dr. Jim Weinstein, an internationally renowned health services researcher, applying her product lens to incubate and apply solutions to reduce health disparities. Jessica leads a team of data scientists exploring new ways of utilizing social determinants of health in AI. Her interests include equitable urban planning, policymaking, community health empowerment, and data storytelling.
Prior to her work in health equity, Jessica led remote patient monitoring endeavors for Microsoft Research. She partnered alongside world-renowned healthcare organizations utilizing AI to predict patient deterioration and provide earlier intervention for at-risk patients. Jessica and her team of engineers launched the ‘IoMT FHIR Connector for Azure’ to enable developers working in healthcare to quickly ingest and utilize high-frequency streaming medical device data into the cloud where it can be utilized for machine learning. Jessica was a member of the 2019 Microsoft Hackathon team, Epilepsy Research Kit for Kids, which won the Grand-Prize out of 7,000 participating hack projects. The project utilized connected wearable technology along with Azure integration to alert parents when their child may be experiencing a seizure.
Jessica joined Microsoft when Bing.com had just launched in 2009. She introduced numerous features and user improvements for maps and local search across desktop and mobile platforms. Throughout her career, colleagues have regarded Jessica for her product vision, customer empathy, creativity, and dedication to solving unmet needs for customers. In 2013, Jessica left Microsoft to create a health-focused mobile app that was used by half a million people and won health innovation awards.
In 2015, Jessica became the Senior Director of Product for the Airline and Vacation Packages divisions at Priceline.com. She built a large product and design organization and launched a newly designed responsive website experience which drove revenue to an all-time high. Jessica later ran research, design-thinking, and strategic planning for Capital One Innovation Labs where she was responsible for a new line of credit cards for affluent millennials. Jessica brought deep insights into the minds of customers, how they think, how to market to them, and numerous studies on design preference.
In 2018, Jessica retuned to Microsoft Health passionate about thinking of the future of care delivery. Having survived several life-threatening illnesses in her childhood, Jessica has a deep appreciation for how factors beyond one’s control often have the greatest effect on health. She is excited about the future of technology in healthcare where she believes better outcomes can be achieved upstream at the point of social determinants of health and increased visibility into a patient’s real-time status. Jessica holds a degree in Cognitive Science and Digital Arts from Dartmouth College.