Inside Track

networking

July 11, 2024

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Eric Scheffler

Running our customer service and support contact centers on Microsoft Azure

Providing exemplary support is critical to how we empower our customers to achieve more with Microsoft technologies and services. We in Microsoft Digital, the company’s IT organization, recently migrated our global Microsoft customer service network to Microsoft Azure, creating a…
June 5, 2024

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Lukas Velush

Moving our network to the cloud with Microsoft Azure

Our ongoing move to cloud networking here at Microsoft is at the core of our larger connectivity strategy. Very practically, this shift is playing a pivotal role in how we are and will continue to support our more than 221,000…
March 20, 2024

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Joshua Deans

Enabling effortless cloud infrastructure management with MyWorkspace and Microsoft Azure

Microsoft Digital (MSD) is the organization that powers, protects, and transforms Microsoft. As part of its mission, MSD builds and manages the cloud network infrastructure that supports Microsoft products and services. MyWorkspace is a browser-based cloud-provisioning tool created by MSD…