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INDUSTRY

Microsoft for government operations and infrastructure

Deliver flexible, secure, and sustainable operations and infrastructure in an increasingly digital world.
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Latest news

IDC MarketScape names Microsoft a Leader in IoT platforms for smart, sustainable cities

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OVERVIEW 

Government operations and infrastructure

Prioritize proactive service delivery, modernize public infrastructure, transform public transportation, and run efficient operations across government agencies.

Transform government administration

Modernize administrative processes, drive innovation, and increase efficiency in government services.

Enable intelligent transportation

Develop efficient public transportation systems that are accessible, safe, and sustainable.

Deliver urban innovation

Provide trusted digital services and enhanced urban experiences with user-friendly technology.

Accelerate development and upgrades

Plan, build, maintain, and upgrade secure facilities with increased efficiency.
CAPABILITIES

Explore use cases

Enhance public experiences with innovative, secure government operations and infrastructure solutions.
  • Drive administrative workforce efficiencies and accelerate the speed of operations that empowers your agency with flexible, scalable, and secure solutions.
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  • Serve the transportation needs of passengers, commercial customers, mobility partners, and other government agencies using innovative technology.
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  • Deliver personalized digital experiences that integrate innovative technology into an urban environment in a secure manner.
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  • Plan, build, maintain, and upgrade secure facilities that promote the health and safety of workers and visitors.
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PRODUCT SPOTLIGHT

Microsoft Copilot for Service

Modernize your contact center, enhance service experiences, and boost agent productivity with generative AI.
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CUSTOMER STORIES

Learn how governments are innovating

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Microsoft Cloud for Sustainability

Advance your sustainability initiatives and grow your business with ESG (environmental, social, and governance) capabilities.

Explore valuable resources

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Blog
• December 2023

Delivering city-wide urban innovation

Discover what’s behind the future of urban innovation with insights from Smart City Expo World Congress 2023.
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White paper
• 2022

Learn how to adopt and implement digital identity strategies

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Video
• January 2024

Learn how to help employees achieve more with Microsoft security solutions

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Customer story
• February 2023

Read how the City of Joondalup replaced their legacy business applications.

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NEXT STEPS

Achieve more in government operations

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Business Solutions Hub

Find your cloud solution

Explore innovative solutions to discover what’s right for your agency.
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Microsoft AI

Power a sustainable future with data

Create a data-driven foundation for your agencies with AI-powered productivity, collaboration, and automation solutions.

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