Understanding the Role of Large Language Models in Personalizing and Scaffolding Strategies to Combat Academic Procrastination
- Ananya Bhattacharjee ,
- Yuchen Zeng ,
- Sarah Yi Xu ,
- Dana Kulzhabayeva ,
- Minyi Ma ,
- Rachel Kornfield ,
- Syed Ishtiaque Ahmed ,
- Alex Mariakakis ,
- Mary Czerwinski ,
- Anastasia Kuzminykh ,
- Michael Liut ,
- Joseph Jay Williams
CHI 2024 |
Honorable Mention, CHI 2024
Download BibTexTraditional interventions for academic procrastination often fail to capture the nuanced, individual-specific factors that underlie them. Large language models (LLMs) hold immense potential for addressing this gap by permitting open-ended inputs, including the ability to customize interventions to individuals’ unique needs. However, user expectations and potential limitations of LLMs in this context remain underexplored. To address this, we conducted interviews and focus group discussions with 15 university students and 6 experts, during which a technology probe for generating personalized advice for managing procrastination was presented. Our results highlight the necessity for LLMs to provide structured, deadline-oriented steps and enhanced user support mechanisms. Additionally, our results surface the need for an adaptive approach to questioning based on factors like busyness. These findings offer crucial design implications for the development of LLM-based tools for managing procrastination while cautioning the use of LLMs for therapeutic guidance.