Understanding jugaad: ICTD and the tensions of appropriation, innovation and utility
- Nimmi Rangaswamy ,
- Melissa Densmore
Proceedings of ICTD 2013, the 6th International Conference on Information and Communication Technologies and Development, Cape Town, South Africa |
Published by ACM
This paper seeks to bring scrutiny to ‘Jugaad’ as concept of user driven innovation in the context of ICTD research. We collate and organize a variety of definitions denoting adoption and innovation of technology in constrained eco systems. We attempt to bring a nuanced understanding of contextual processes supporting or hindering use adoption and innovation of ICTs by probing the multi-meanings of Jugaad as ground-up processes of technology adoption