Automated Root Causing of Cloud Incidents using In-Context Learning with GPT-4
Xuchao Zhang, Supriyo GHOSH, Chetan Bansal, Rujia Wang, Minghua Ma, Yu Kang, Saravan Rajmohan
Foundations of Software Engineering (FSE) | July 2024
Yu Kang
Principal Research Manager
Publications
Publications by Year
-
Automatic Root Cause Analysis via Large Language Models for Cloud Incidents
Yinfang Chen, Huaibing Xie, Minghua Ma, Yu Kang, Xin Gao, Liu Shi, Yunjie Cao, Xue‐Chao Gao, Hao Fan, Ming Wen, Jun Zeng, Supriyo GHOSH, Xuchao Zhang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
EuroSys'24 | April 2024
AllHands: Ask Me Anything on Large-scale Verbatim Feedback via Large Language Models
Chaoyun Zhang, Zicheng Ma, Yuhao Wu, Shilin He, Si Qin, Minghua Ma, Xiaoting Qin, Yu Kang, Yuyi Liang, Xiaoyu Gou, Yajie Xue, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang, Qi Zhang
March 2024
UFO: A UI-Focused Agent for Windows OS Interaction
Chaoyun Zhang, Liqun Li, Shilin He, Xu Zhang, Bo Qiao, Si Qin, Minghua Ma, Yu Kang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang, Qi Zhang
February 2024
UniLog: Automatic Logging via LLM and In-Context Learning
Junjielong Xu, Ziang Cui, Yuan Zhao, Xu Zhang, Shilin He, Pinjia He, Liqun Li, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
ICSE 2024 | February 2024
Xpert: Empowering Incident Management with Query Recommendations via Large Language Models
Yuxuan Jiang, Chaoyun Zhang, Shilin He, Zhihao Yang, Minghua Ma, Si Qin, Yu Kang, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2024 | February 2024
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TaskWeaver: A Code-First Agent Framework
Bo Qiao, Liqun Li, Xu Zhang, Shilin He, Yu Kang, Chaoyun Zhang, Fangkai Yang, Hang Dong, Jue Zhang, Lu Wang, Minghua Ma, Pu Zhao, Si Qin, Xiaoting Qin, Chao Du, Yong Xu, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
December 2023
Detection Is Better Than Cure: A Cloud Incidents Perspective
A. Parayil, Supriyo GHOSH, Yu Kang, Minghua Ma, Chetan Bansal, Suman Nath, Jonathan Mace, Vaibhav Ganatra
ESEC/FSE 2023: Proceedings of the 31st ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering | November 2023
Assess and Summarize: Improve Outage Understanding with Large Language Models
Pengxiang Jin, Shenglin Zhang, Minghua Ma, Haozhe Li, Yu Kang, Liqun Li, Yudong Liu, Bo Qiao, Chaoyun Zhang, Pu Zhao, Shilin He, Federica Sarro, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ESEC/FSE 2023 | November 2023
STEAM: Observability-Preserving Trace Sampling
Shilin He, Botao Feng, Liqun Li, Xu Zhang, Yu Kang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
ESEC/FSE 2023 | November 2023
Incident-aware Duplicate Ticket Aggregation for Cloud Systems
Jinyang Liu, Shilin He, Zhuangbin Chen, Liqun Li, Yu Kang, Xu Zhang, Pinjia He, Hongyu Zhang, Qingwei Lin 林庆维, Zhangwei Xu, Saravan Rajmohan, Dongmei Zhang, Michael R. Lyu
ICSE 2023 | May 2023
CONAN: Diagnosing Batch Failures for Cloud Systems
Liqun Li, Xu Zhang, Shilin He, Yu Kang, Hongyu Zhang, Minghua Ma, Yingnong Dang, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2023 SEIP | May 2023
NetPanel: Traffic Measurement of Exchange Online Service
Yu Chen, Liqun Li, Yu Kang, Boyang Zheng, Yehan Wang, More Zhou, Yuchao Dai, Zhenguo Yang, Brad Rutkowski, Jeff Mealiffe, Qingwei Lin 林庆维
NSDI | April 2023
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An Empirical Study of Log Analysis at Microsoft
Shilin He, Xu Zhang, Pinjia He, Yong Xu, Liqun Li, Yu Kang, Minghua Ma, Yining Wei, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维
2022 Foundations of Software Engineering (FSE) | November 2022
SPINE: A Scalable Log Parser with Feedback Guidance
Xuheng Wang, Xu Zhang, Liqun Li, Shilin He, Hongyu Zhang, Yudong Liu, Lingling Zheng, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
2022 Foundations of Software Engineering (FSE) | July 2022
SIGSOFT Distinguished Paper Award
An Intelligent Framework for Timely, Accurate, and Comprehensive Cloud Incident Detection
Yichen Li, Xu Zhang, Shilin He, Zhuangbin Chen, Yu Kang, Jinyang Liu, Liqun Li, Yingnong Dang, Feng Gao, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang, Michael R. Lyu
ACM SIGOPS Operating Systems Review | June 2022, Vol 56(1): pp. 1-7
LOGIC: Log Intelligence in Cloud
Lingling Zheng, Xu Zhang, Ze Li, Cong Chen, Shilin He, Liqun Li, Yu Kang, Yudong Liu, Qingwei Lin 林庆维, Yingnong Dang
MLSys Cloud Intelligence Workshop | June 2022
UniParser: A Unified Log Parser for Heterogeneous Log Data
Yudong Liu, Xu Zhang, Shilin He, Hongyu Zhang, Liqun Li, Yu Kang, Yong Xu, Minghua Ma, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
TheWebConf 2022 | April 2022
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How Long Will it Take to Mitigate this Incident for Online Service Systems
Weijing Wang, Junjie Chen, Lin Yang, Hongyu Zhang, Pu Zhao, Bo Qiao, Yu Kang, Qingwei Lin, Saravanakumar Rajmohan, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2021 International Symposium on Software Reliability Engineering | September 2021
Best Research Paper
Fighting the Fog of War: Automated Incident Detection for Cloud Systems
Liqun Li, Xu Zhang, Xin Zhao, Hongyu Zhang, Yu Kang, Pu Zhao, Bo Qiao, Shilin He, Pochian Lee, Jeffrey Sun, Feng Gao, Li Yang, Qingwei Lin 林庆维, Saravanakumar Rajmohan, Zhangwei Xu, Dongmei Zhang
2021 USENIX Annual Technical Conference (USENIX ATC'21) | August 2021
Fast Outage Analysis of Large-scale Production Clouds with Service Correlation Mining
Yaohui Wang, Guozheng Li, Zijian Wang, Yu Kang, Yangfan Zhou, Hongyu Zhang, Feng Gao, Jeffrey Sun, Li Yang, Pochian Lee, Zhangwei Xu, Pu Zhao, Bo Qiao, Liqun Li, Xu Zhang, Qingwei Lin
ICSE 2021 | May 2021
-
How Incidental are the Incidents? Characterizing and Prioritizing Incidents for Large-Scale Online Service Systems
Junjie Chen, Shu Zhang, Xiaoting He, Qingwei Lin 林庆维, Hongyu Zhang, Dan Hao, Yu Kang, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2020 Automated Software Engineering | December 2020
How to mitigate the incident? an effective troubleshooting guide recommendation technique for online service systems.
Jiajun Jiang, Weihai Lu, Junjie Chen, Qingwei Lin 林庆维, Pu Zhao, Yu Kang, Hongyu Zhang, Yingfei Xiong, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2020 Foundations of Software Engineering | November 2020
Identifying linked incidents in large-scale online service systems
Yujun Chen, Xian Yang, Hang Dong, Xiaoting He, Hongyu Zhang, Qingwei Lin 林庆维, Junjie Chen, Pu Zhao, Yu Kang, Feng Gao, Zhangwei Xu, Dongmei Zhang
2020 Foundations of Software Engineering | November 2020
Towards intelligent incident management: why we need it and how we make it
Zhuangbin Chen, Yu Kang, Liqun Li, Xu Zhang, Hongyu Zhang, Hui Xu, Yangfan Zhou, Li Yang, Jeffrey Sun, Zhangwei Xu, Yingnong Dang, Feng Gao, Pu Zhao, Bo Qiao, Qingwei Lin 林庆维, Dongmei Zhang, Michael R. Lyu
2020 Foundations of Software Engineering | November 2020
Efficient Customer Incident Triage via Linking with System Incidents
Jiazhen Gu, Jiaqi Wen, Zijian Wang, Pu Zhao, Chuan Luo, Yu Kang, Yangfan Zhou, Li Yang, Jeffrey Sun, Zhangwei Xu, Bo Qiao, Liqun Li, Qingwei Lin, Dongmei Zhang
The 28th ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering (FSE'20 Industry) | November 2020
AIOps Innovations of Incident Management for Cloud Services
Zhuangbin Chen, Yu Kang, Feng Gao, Li Yang, Jeffrey Sun, Zhangwei Xu, Pu Zhao, Bo Qiao, Liqun Li, Xu Zhang, Qingwei Lin, Michael Lyu
Cloud Intelligence Workshop, The 34th AAAI Conference on Artificial Intelligence (AAAI'20) | February 2020
-
Outage Prediction and Diagnosis for Cloud Service Systems
Yujun Chen, Xian Yang, Qingwei Lin 林庆维, Hongyu Zhang, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang, Hang Dong, Yong Xu, Hao Li, Yu Kang
2019 The Web Conference | May 2019
Publications by Research Area
-
Automated Root Causing of Cloud Incidents using In-Context Learning with GPT-4
Xuchao Zhang, Supriyo GHOSH, Chetan Bansal, Rujia Wang, Minghua Ma, Yu Kang, Saravan Rajmohan
Foundations of Software Engineering (FSE) | July 2024
Automatic Root Cause Analysis via Large Language Models for Cloud Incidents
Yinfang Chen, Huaibing Xie, Minghua Ma, Yu Kang, Xin Gao, Liu Shi, Yunjie Cao, Xue‐Chao Gao, Hao Fan, Ming Wen, Jun Zeng, Supriyo GHOSH, Xuchao Zhang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
EuroSys'24 | April 2024
AllHands: Ask Me Anything on Large-scale Verbatim Feedback via Large Language Models
Chaoyun Zhang, Zicheng Ma, Yuhao Wu, Shilin He, Si Qin, Minghua Ma, Xiaoting Qin, Yu Kang, Yuyi Liang, Xiaoyu Gou, Yajie Xue, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang, Qi Zhang
March 2024
Xpert: Empowering Incident Management with Query Recommendations via Large Language Models
Yuxuan Jiang, Chaoyun Zhang, Shilin He, Zhihao Yang, Minghua Ma, Si Qin, Yu Kang, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2024 | February 2024
UniLog: Automatic Logging via LLM and In-Context Learning
Junjielong Xu, Ziang Cui, Yuan Zhao, Xu Zhang, Shilin He, Pinjia He, Liqun Li, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
ICSE 2024 | February 2024
UFO: A UI-Focused Agent for Windows OS Interaction
Chaoyun Zhang, Liqun Li, Shilin He, Xu Zhang, Bo Qiao, Si Qin, Minghua Ma, Yu Kang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang, Qi Zhang
February 2024
TaskWeaver: A Code-First Agent Framework
Bo Qiao, Liqun Li, Xu Zhang, Shilin He, Yu Kang, Chaoyun Zhang, Fangkai Yang, Hang Dong, Jue Zhang, Lu Wang, Minghua Ma, Pu Zhao, Si Qin, Xiaoting Qin, Chao Du, Yong Xu, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
December 2023
Detection Is Better Than Cure: A Cloud Incidents Perspective
A. Parayil, Supriyo GHOSH, Yu Kang, Minghua Ma, Chetan Bansal, Suman Nath, Jonathan Mace, Vaibhav Ganatra
ESEC/FSE 2023: Proceedings of the 31st ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering | November 2023
STEAM: Observability-Preserving Trace Sampling
Shilin He, Botao Feng, Liqun Li, Xu Zhang, Yu Kang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
ESEC/FSE 2023 | November 2023
Assess and Summarize: Improve Outage Understanding with Large Language Models
Pengxiang Jin, Shenglin Zhang, Minghua Ma, Haozhe Li, Yu Kang, Liqun Li, Yudong Liu, Bo Qiao, Chaoyun Zhang, Pu Zhao, Shilin He, Federica Sarro, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ESEC/FSE 2023 | November 2023
Incident-aware Duplicate Ticket Aggregation for Cloud Systems
Jinyang Liu, Shilin He, Zhuangbin Chen, Liqun Li, Yu Kang, Xu Zhang, Pinjia He, Hongyu Zhang, Qingwei Lin 林庆维, Zhangwei Xu, Saravan Rajmohan, Dongmei Zhang, Michael R. Lyu
ICSE 2023 | May 2023
CONAN: Diagnosing Batch Failures for Cloud Systems
Liqun Li, Xu Zhang, Shilin He, Yu Kang, Hongyu Zhang, Minghua Ma, Yingnong Dang, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2023 SEIP | May 2023
An Empirical Study of Log Analysis at Microsoft
Shilin He, Xu Zhang, Pinjia He, Yong Xu, Liqun Li, Yu Kang, Minghua Ma, Yining Wei, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维
2022 Foundations of Software Engineering (FSE) | November 2022
SPINE: A Scalable Log Parser with Feedback Guidance
Xuheng Wang, Xu Zhang, Liqun Li, Shilin He, Hongyu Zhang, Yudong Liu, Lingling Zheng, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
2022 Foundations of Software Engineering (FSE) | July 2022
SIGSOFT Distinguished Paper Award
An Intelligent Framework for Timely, Accurate, and Comprehensive Cloud Incident Detection
Yichen Li, Xu Zhang, Shilin He, Zhuangbin Chen, Yu Kang, Jinyang Liu, Liqun Li, Yingnong Dang, Feng Gao, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang, Michael R. Lyu
ACM SIGOPS Operating Systems Review | June 2022, Vol 56(1): pp. 1-7
LOGIC: Log Intelligence in Cloud
Lingling Zheng, Xu Zhang, Ze Li, Cong Chen, Shilin He, Liqun Li, Yu Kang, Yudong Liu, Qingwei Lin 林庆维, Yingnong Dang
MLSys Cloud Intelligence Workshop | June 2022
UniParser: A Unified Log Parser for Heterogeneous Log Data
Yudong Liu, Xu Zhang, Shilin He, Hongyu Zhang, Liqun Li, Yu Kang, Yong Xu, Minghua Ma, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
TheWebConf 2022 | April 2022
How Long Will it Take to Mitigate this Incident for Online Service Systems
Weijing Wang, Junjie Chen, Lin Yang, Hongyu Zhang, Pu Zhao, Bo Qiao, Yu Kang, Qingwei Lin, Saravanakumar Rajmohan, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2021 International Symposium on Software Reliability Engineering | September 2021
Best Research Paper
Fighting the Fog of War: Automated Incident Detection for Cloud Systems
Liqun Li, Xu Zhang, Xin Zhao, Hongyu Zhang, Yu Kang, Pu Zhao, Bo Qiao, Shilin He, Pochian Lee, Jeffrey Sun, Feng Gao, Li Yang, Qingwei Lin 林庆维, Saravanakumar Rajmohan, Zhangwei Xu, Dongmei Zhang
2021 USENIX Annual Technical Conference (USENIX ATC'21) | August 2021
Fast Outage Analysis of Large-scale Production Clouds with Service Correlation Mining
Yaohui Wang, Guozheng Li, Zijian Wang, Yu Kang, Yangfan Zhou, Hongyu Zhang, Feng Gao, Jeffrey Sun, Li Yang, Pochian Lee, Zhangwei Xu, Pu Zhao, Bo Qiao, Liqun Li, Xu Zhang, Qingwei Lin
ICSE 2021 | May 2021
How Incidental are the Incidents? Characterizing and Prioritizing Incidents for Large-Scale Online Service Systems
Junjie Chen, Shu Zhang, Xiaoting He, Qingwei Lin 林庆维, Hongyu Zhang, Dan Hao, Yu Kang, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2020 Automated Software Engineering | December 2020
Towards intelligent incident management: why we need it and how we make it
Zhuangbin Chen, Yu Kang, Liqun Li, Xu Zhang, Hongyu Zhang, Hui Xu, Yangfan Zhou, Li Yang, Jeffrey Sun, Zhangwei Xu, Yingnong Dang, Feng Gao, Pu Zhao, Bo Qiao, Qingwei Lin 林庆维, Dongmei Zhang, Michael R. Lyu
2020 Foundations of Software Engineering | November 2020
How to mitigate the incident? an effective troubleshooting guide recommendation technique for online service systems.
Jiajun Jiang, Weihai Lu, Junjie Chen, Qingwei Lin 林庆维, Pu Zhao, Yu Kang, Hongyu Zhang, Yingfei Xiong, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2020 Foundations of Software Engineering | November 2020
Identifying linked incidents in large-scale online service systems
Yujun Chen, Xian Yang, Hang Dong, Xiaoting He, Hongyu Zhang, Qingwei Lin 林庆维, Junjie Chen, Pu Zhao, Yu Kang, Feng Gao, Zhangwei Xu, Dongmei Zhang
2020 Foundations of Software Engineering | November 2020
Efficient Customer Incident Triage via Linking with System Incidents
Jiazhen Gu, Jiaqi Wen, Zijian Wang, Pu Zhao, Chuan Luo, Yu Kang, Yangfan Zhou, Li Yang, Jeffrey Sun, Zhangwei Xu, Bo Qiao, Liqun Li, Qingwei Lin, Dongmei Zhang
The 28th ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering (FSE'20 Industry) | November 2020
AIOps Innovations of Incident Management for Cloud Services
Zhuangbin Chen, Yu Kang, Feng Gao, Li Yang, Jeffrey Sun, Zhangwei Xu, Pu Zhao, Bo Qiao, Liqun Li, Xu Zhang, Qingwei Lin, Michael Lyu
Cloud Intelligence Workshop, The 34th AAAI Conference on Artificial Intelligence (AAAI'20) | February 2020
Outage Prediction and Diagnosis for Cloud Service Systems
Yujun Chen, Xian Yang, Qingwei Lin 林庆维, Hongyu Zhang, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang, Hang Dong, Yong Xu, Hao Li, Yu Kang
2019 The Web Conference | May 2019
-
Automatic Root Cause Analysis via Large Language Models for Cloud Incidents
Yinfang Chen, Huaibing Xie, Minghua Ma, Yu Kang, Xin Gao, Liu Shi, Yunjie Cao, Xue‐Chao Gao, Hao Fan, Ming Wen, Jun Zeng, Supriyo GHOSH, Xuchao Zhang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
EuroSys'24 | April 2024
Xpert: Empowering Incident Management with Query Recommendations via Large Language Models
Yuxuan Jiang, Chaoyun Zhang, Shilin He, Zhihao Yang, Minghua Ma, Si Qin, Yu Kang, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2024 | February 2024
UniLog: Automatic Logging via LLM and In-Context Learning
Junjielong Xu, Ziang Cui, Yuan Zhao, Xu Zhang, Shilin He, Pinjia He, Liqun Li, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
ICSE 2024 | February 2024
STEAM: Observability-Preserving Trace Sampling
Shilin He, Botao Feng, Liqun Li, Xu Zhang, Yu Kang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
ESEC/FSE 2023 | November 2023
Assess and Summarize: Improve Outage Understanding with Large Language Models
Pengxiang Jin, Shenglin Zhang, Minghua Ma, Haozhe Li, Yu Kang, Liqun Li, Yudong Liu, Bo Qiao, Chaoyun Zhang, Pu Zhao, Shilin He, Federica Sarro, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ESEC/FSE 2023 | November 2023
Incident-aware Duplicate Ticket Aggregation for Cloud Systems
Jinyang Liu, Shilin He, Zhuangbin Chen, Liqun Li, Yu Kang, Xu Zhang, Pinjia He, Hongyu Zhang, Qingwei Lin 林庆维, Zhangwei Xu, Saravan Rajmohan, Dongmei Zhang, Michael R. Lyu
ICSE 2023 | May 2023
CONAN: Diagnosing Batch Failures for Cloud Systems
Liqun Li, Xu Zhang, Shilin He, Yu Kang, Hongyu Zhang, Minghua Ma, Yingnong Dang, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2023 SEIP | May 2023
SPINE: A Scalable Log Parser with Feedback Guidance
Xuheng Wang, Xu Zhang, Liqun Li, Shilin He, Hongyu Zhang, Yudong Liu, Lingling Zheng, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
2022 Foundations of Software Engineering (FSE) | July 2022
SIGSOFT Distinguished Paper Award
An Intelligent Framework for Timely, Accurate, and Comprehensive Cloud Incident Detection
Yichen Li, Xu Zhang, Shilin He, Zhuangbin Chen, Yu Kang, Jinyang Liu, Liqun Li, Yingnong Dang, Feng Gao, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang, Michael R. Lyu
ACM SIGOPS Operating Systems Review | June 2022, Vol 56(1): pp. 1-7
UniParser: A Unified Log Parser for Heterogeneous Log Data
Yudong Liu, Xu Zhang, Shilin He, Hongyu Zhang, Liqun Li, Yu Kang, Yong Xu, Minghua Ma, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
TheWebConf 2022 | April 2022
Fighting the Fog of War: Automated Incident Detection for Cloud Systems
Liqun Li, Xu Zhang, Xin Zhao, Hongyu Zhang, Yu Kang, Pu Zhao, Bo Qiao, Shilin He, Pochian Lee, Jeffrey Sun, Feng Gao, Li Yang, Qingwei Lin 林庆维, Saravanakumar Rajmohan, Zhangwei Xu, Dongmei Zhang
2021 USENIX Annual Technical Conference (USENIX ATC'21) | August 2021
Fast Outage Analysis of Large-scale Production Clouds with Service Correlation Mining
Yaohui Wang, Guozheng Li, Zijian Wang, Yu Kang, Yangfan Zhou, Hongyu Zhang, Feng Gao, Jeffrey Sun, Li Yang, Pochian Lee, Zhangwei Xu, Pu Zhao, Bo Qiao, Liqun Li, Xu Zhang, Qingwei Lin
ICSE 2021 | May 2021
How Incidental are the Incidents? Characterizing and Prioritizing Incidents for Large-Scale Online Service Systems
Junjie Chen, Shu Zhang, Xiaoting He, Qingwei Lin 林庆维, Hongyu Zhang, Dan Hao, Yu Kang, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2020 Automated Software Engineering | December 2020
Towards intelligent incident management: why we need it and how we make it
Zhuangbin Chen, Yu Kang, Liqun Li, Xu Zhang, Hongyu Zhang, Hui Xu, Yangfan Zhou, Li Yang, Jeffrey Sun, Zhangwei Xu, Yingnong Dang, Feng Gao, Pu Zhao, Bo Qiao, Qingwei Lin 林庆维, Dongmei Zhang, Michael R. Lyu
2020 Foundations of Software Engineering | November 2020
How to mitigate the incident? an effective troubleshooting guide recommendation technique for online service systems.
Jiajun Jiang, Weihai Lu, Junjie Chen, Qingwei Lin 林庆维, Pu Zhao, Yu Kang, Hongyu Zhang, Yingfei Xiong, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2020 Foundations of Software Engineering | November 2020
Identifying linked incidents in large-scale online service systems
Yujun Chen, Xian Yang, Hang Dong, Xiaoting He, Hongyu Zhang, Qingwei Lin 林庆维, Junjie Chen, Pu Zhao, Yu Kang, Feng Gao, Zhangwei Xu, Dongmei Zhang
2020 Foundations of Software Engineering | November 2020
Efficient Customer Incident Triage via Linking with System Incidents
Jiazhen Gu, Jiaqi Wen, Zijian Wang, Pu Zhao, Chuan Luo, Yu Kang, Yangfan Zhou, Li Yang, Jeffrey Sun, Zhangwei Xu, Bo Qiao, Liqun Li, Qingwei Lin, Dongmei Zhang
The 28th ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering (FSE'20 Industry) | November 2020
AIOps Innovations of Incident Management for Cloud Services
Zhuangbin Chen, Yu Kang, Feng Gao, Li Yang, Jeffrey Sun, Zhangwei Xu, Pu Zhao, Bo Qiao, Liqun Li, Xu Zhang, Qingwei Lin, Michael Lyu
Cloud Intelligence Workshop, The 34th AAAI Conference on Artificial Intelligence (AAAI'20) | February 2020
Outage Prediction and Diagnosis for Cloud Service Systems
Yujun Chen, Xian Yang, Qingwei Lin 林庆维, Hongyu Zhang, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang, Hang Dong, Yong Xu, Hao Li, Yu Kang
2019 The Web Conference | May 2019
-
Automatic Root Cause Analysis via Large Language Models for Cloud Incidents
Yinfang Chen, Huaibing Xie, Minghua Ma, Yu Kang, Xin Gao, Liu Shi, Yunjie Cao, Xue‐Chao Gao, Hao Fan, Ming Wen, Jun Zeng, Supriyo GHOSH, Xuchao Zhang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
EuroSys'24 | April 2024
Xpert: Empowering Incident Management with Query Recommendations via Large Language Models
Yuxuan Jiang, Chaoyun Zhang, Shilin He, Zhihao Yang, Minghua Ma, Si Qin, Yu Kang, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2024 | February 2024
UniLog: Automatic Logging via LLM and In-Context Learning
Junjielong Xu, Ziang Cui, Yuan Zhao, Xu Zhang, Shilin He, Pinjia He, Liqun Li, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
ICSE 2024 | February 2024
STEAM: Observability-Preserving Trace Sampling
Shilin He, Botao Feng, Liqun Li, Xu Zhang, Yu Kang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
ESEC/FSE 2023 | November 2023
Assess and Summarize: Improve Outage Understanding with Large Language Models
Pengxiang Jin, Shenglin Zhang, Minghua Ma, Haozhe Li, Yu Kang, Liqun Li, Yudong Liu, Bo Qiao, Chaoyun Zhang, Pu Zhao, Shilin He, Federica Sarro, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ESEC/FSE 2023 | November 2023
Incident-aware Duplicate Ticket Aggregation for Cloud Systems
Jinyang Liu, Shilin He, Zhuangbin Chen, Liqun Li, Yu Kang, Xu Zhang, Pinjia He, Hongyu Zhang, Qingwei Lin 林庆维, Zhangwei Xu, Saravan Rajmohan, Dongmei Zhang, Michael R. Lyu
ICSE 2023 | May 2023
CONAN: Diagnosing Batch Failures for Cloud Systems
Liqun Li, Xu Zhang, Shilin He, Yu Kang, Hongyu Zhang, Minghua Ma, Yingnong Dang, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2023 SEIP | May 2023
SPINE: A Scalable Log Parser with Feedback Guidance
Xuheng Wang, Xu Zhang, Liqun Li, Shilin He, Hongyu Zhang, Yudong Liu, Lingling Zheng, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
2022 Foundations of Software Engineering (FSE) | July 2022
SIGSOFT Distinguished Paper Award
An Intelligent Framework for Timely, Accurate, and Comprehensive Cloud Incident Detection
Yichen Li, Xu Zhang, Shilin He, Zhuangbin Chen, Yu Kang, Jinyang Liu, Liqun Li, Yingnong Dang, Feng Gao, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang, Michael R. Lyu
ACM SIGOPS Operating Systems Review | June 2022, Vol 56(1): pp. 1-7
UniParser: A Unified Log Parser for Heterogeneous Log Data
Yudong Liu, Xu Zhang, Shilin He, Hongyu Zhang, Liqun Li, Yu Kang, Yong Xu, Minghua Ma, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
TheWebConf 2022 | April 2022
Fighting the Fog of War: Automated Incident Detection for Cloud Systems
Liqun Li, Xu Zhang, Xin Zhao, Hongyu Zhang, Yu Kang, Pu Zhao, Bo Qiao, Shilin He, Pochian Lee, Jeffrey Sun, Feng Gao, Li Yang, Qingwei Lin 林庆维, Saravanakumar Rajmohan, Zhangwei Xu, Dongmei Zhang
2021 USENIX Annual Technical Conference (USENIX ATC'21) | August 2021
Fast Outage Analysis of Large-scale Production Clouds with Service Correlation Mining
Yaohui Wang, Guozheng Li, Zijian Wang, Yu Kang, Yangfan Zhou, Hongyu Zhang, Feng Gao, Jeffrey Sun, Li Yang, Pochian Lee, Zhangwei Xu, Pu Zhao, Bo Qiao, Liqun Li, Xu Zhang, Qingwei Lin
ICSE 2021 | May 2021
How Incidental are the Incidents? Characterizing and Prioritizing Incidents for Large-Scale Online Service Systems
Junjie Chen, Shu Zhang, Xiaoting He, Qingwei Lin 林庆维, Hongyu Zhang, Dan Hao, Yu Kang, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2020 Automated Software Engineering | December 2020
Towards intelligent incident management: why we need it and how we make it
Zhuangbin Chen, Yu Kang, Liqun Li, Xu Zhang, Hongyu Zhang, Hui Xu, Yangfan Zhou, Li Yang, Jeffrey Sun, Zhangwei Xu, Yingnong Dang, Feng Gao, Pu Zhao, Bo Qiao, Qingwei Lin 林庆维, Dongmei Zhang, Michael R. Lyu
2020 Foundations of Software Engineering | November 2020
How to mitigate the incident? an effective troubleshooting guide recommendation technique for online service systems.
Jiajun Jiang, Weihai Lu, Junjie Chen, Qingwei Lin 林庆维, Pu Zhao, Yu Kang, Hongyu Zhang, Yingfei Xiong, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2020 Foundations of Software Engineering | November 2020
Identifying linked incidents in large-scale online service systems
Yujun Chen, Xian Yang, Hang Dong, Xiaoting He, Hongyu Zhang, Qingwei Lin 林庆维, Junjie Chen, Pu Zhao, Yu Kang, Feng Gao, Zhangwei Xu, Dongmei Zhang
2020 Foundations of Software Engineering | November 2020
Efficient Customer Incident Triage via Linking with System Incidents
Jiazhen Gu, Jiaqi Wen, Zijian Wang, Pu Zhao, Chuan Luo, Yu Kang, Yangfan Zhou, Li Yang, Jeffrey Sun, Zhangwei Xu, Bo Qiao, Liqun Li, Qingwei Lin, Dongmei Zhang
The 28th ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering (FSE'20 Industry) | November 2020
AIOps Innovations of Incident Management for Cloud Services
Zhuangbin Chen, Yu Kang, Feng Gao, Li Yang, Jeffrey Sun, Zhangwei Xu, Pu Zhao, Bo Qiao, Liqun Li, Xu Zhang, Qingwei Lin, Michael Lyu
Cloud Intelligence Workshop, The 34th AAAI Conference on Artificial Intelligence (AAAI'20) | February 2020
Outage Prediction and Diagnosis for Cloud Service Systems
Yujun Chen, Xian Yang, Qingwei Lin 林庆维, Hongyu Zhang, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang, Hang Dong, Yong Xu, Hao Li, Yu Kang
2019 The Web Conference | May 2019
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Automatic Root Cause Analysis via Large Language Models for Cloud Incidents
Yinfang Chen, Huaibing Xie, Minghua Ma, Yu Kang, Xin Gao, Liu Shi, Yunjie Cao, Xue‐Chao Gao, Hao Fan, Ming Wen, Jun Zeng, Supriyo GHOSH, Xuchao Zhang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
EuroSys'24 | April 2024
Xpert: Empowering Incident Management with Query Recommendations via Large Language Models
Yuxuan Jiang, Chaoyun Zhang, Shilin He, Zhihao Yang, Minghua Ma, Si Qin, Yu Kang, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2024 | February 2024
UniLog: Automatic Logging via LLM and In-Context Learning
Junjielong Xu, Ziang Cui, Yuan Zhao, Xu Zhang, Shilin He, Pinjia He, Liqun Li, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
ICSE 2024 | February 2024
UFO: A UI-Focused Agent for Windows OS Interaction
Chaoyun Zhang, Liqun Li, Shilin He, Xu Zhang, Bo Qiao, Si Qin, Minghua Ma, Yu Kang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang, Qi Zhang
February 2024
Detection Is Better Than Cure: A Cloud Incidents Perspective
A. Parayil, Supriyo GHOSH, Yu Kang, Minghua Ma, Chetan Bansal, Suman Nath, Jonathan Mace, Vaibhav Ganatra
ESEC/FSE 2023: Proceedings of the 31st ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering | November 2023
STEAM: Observability-Preserving Trace Sampling
Shilin He, Botao Feng, Liqun Li, Xu Zhang, Yu Kang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
ESEC/FSE 2023 | November 2023
Assess and Summarize: Improve Outage Understanding with Large Language Models
Pengxiang Jin, Shenglin Zhang, Minghua Ma, Haozhe Li, Yu Kang, Liqun Li, Yudong Liu, Bo Qiao, Chaoyun Zhang, Pu Zhao, Shilin He, Federica Sarro, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ESEC/FSE 2023 | November 2023
Incident-aware Duplicate Ticket Aggregation for Cloud Systems
Jinyang Liu, Shilin He, Zhuangbin Chen, Liqun Li, Yu Kang, Xu Zhang, Pinjia He, Hongyu Zhang, Qingwei Lin 林庆维, Zhangwei Xu, Saravan Rajmohan, Dongmei Zhang, Michael R. Lyu
ICSE 2023 | May 2023
CONAN: Diagnosing Batch Failures for Cloud Systems
Liqun Li, Xu Zhang, Shilin He, Yu Kang, Hongyu Zhang, Minghua Ma, Yingnong Dang, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2023 SEIP | May 2023
NetPanel: Traffic Measurement of Exchange Online Service
Yu Chen, Liqun Li, Yu Kang, Boyang Zheng, Yehan Wang, More Zhou, Yuchao Dai, Zhenguo Yang, Brad Rutkowski, Jeff Mealiffe, Qingwei Lin 林庆维
NSDI | April 2023
An Empirical Study of Log Analysis at Microsoft
Shilin He, Xu Zhang, Pinjia He, Yong Xu, Liqun Li, Yu Kang, Minghua Ma, Yining Wei, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维
2022 Foundations of Software Engineering (FSE) | November 2022
SPINE: A Scalable Log Parser with Feedback Guidance
Xuheng Wang, Xu Zhang, Liqun Li, Shilin He, Hongyu Zhang, Yudong Liu, Lingling Zheng, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
2022 Foundations of Software Engineering (FSE) | July 2022
SIGSOFT Distinguished Paper Award
An Intelligent Framework for Timely, Accurate, and Comprehensive Cloud Incident Detection
Yichen Li, Xu Zhang, Shilin He, Zhuangbin Chen, Yu Kang, Jinyang Liu, Liqun Li, Yingnong Dang, Feng Gao, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang, Michael R. Lyu
ACM SIGOPS Operating Systems Review | June 2022, Vol 56(1): pp. 1-7
LOGIC: Log Intelligence in Cloud
Lingling Zheng, Xu Zhang, Ze Li, Cong Chen, Shilin He, Liqun Li, Yu Kang, Yudong Liu, Qingwei Lin 林庆维, Yingnong Dang
MLSys Cloud Intelligence Workshop | June 2022
UniParser: A Unified Log Parser for Heterogeneous Log Data
Yudong Liu, Xu Zhang, Shilin He, Hongyu Zhang, Liqun Li, Yu Kang, Yong Xu, Minghua Ma, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
TheWebConf 2022 | April 2022
How Long Will it Take to Mitigate this Incident for Online Service Systems
Weijing Wang, Junjie Chen, Lin Yang, Hongyu Zhang, Pu Zhao, Bo Qiao, Yu Kang, Qingwei Lin, Saravanakumar Rajmohan, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2021 International Symposium on Software Reliability Engineering | September 2021
Best Research Paper
Fighting the Fog of War: Automated Incident Detection for Cloud Systems
Liqun Li, Xu Zhang, Xin Zhao, Hongyu Zhang, Yu Kang, Pu Zhao, Bo Qiao, Shilin He, Pochian Lee, Jeffrey Sun, Feng Gao, Li Yang, Qingwei Lin 林庆维, Saravanakumar Rajmohan, Zhangwei Xu, Dongmei Zhang
2021 USENIX Annual Technical Conference (USENIX ATC'21) | August 2021
Fast Outage Analysis of Large-scale Production Clouds with Service Correlation Mining
Yaohui Wang, Guozheng Li, Zijian Wang, Yu Kang, Yangfan Zhou, Hongyu Zhang, Feng Gao, Jeffrey Sun, Li Yang, Pochian Lee, Zhangwei Xu, Pu Zhao, Bo Qiao, Liqun Li, Xu Zhang, Qingwei Lin
ICSE 2021 | May 2021
How Incidental are the Incidents? Characterizing and Prioritizing Incidents for Large-Scale Online Service Systems
Junjie Chen, Shu Zhang, Xiaoting He, Qingwei Lin 林庆维, Hongyu Zhang, Dan Hao, Yu Kang, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2020 Automated Software Engineering | December 2020
Towards intelligent incident management: why we need it and how we make it
Zhuangbin Chen, Yu Kang, Liqun Li, Xu Zhang, Hongyu Zhang, Hui Xu, Yangfan Zhou, Li Yang, Jeffrey Sun, Zhangwei Xu, Yingnong Dang, Feng Gao, Pu Zhao, Bo Qiao, Qingwei Lin 林庆维, Dongmei Zhang, Michael R. Lyu
2020 Foundations of Software Engineering | November 2020
How to mitigate the incident? an effective troubleshooting guide recommendation technique for online service systems.
Jiajun Jiang, Weihai Lu, Junjie Chen, Qingwei Lin 林庆维, Pu Zhao, Yu Kang, Hongyu Zhang, Yingfei Xiong, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2020 Foundations of Software Engineering | November 2020
Identifying linked incidents in large-scale online service systems
Yujun Chen, Xian Yang, Hang Dong, Xiaoting He, Hongyu Zhang, Qingwei Lin 林庆维, Junjie Chen, Pu Zhao, Yu Kang, Feng Gao, Zhangwei Xu, Dongmei Zhang
2020 Foundations of Software Engineering | November 2020
Efficient Customer Incident Triage via Linking with System Incidents
Jiazhen Gu, Jiaqi Wen, Zijian Wang, Pu Zhao, Chuan Luo, Yu Kang, Yangfan Zhou, Li Yang, Jeffrey Sun, Zhangwei Xu, Bo Qiao, Liqun Li, Qingwei Lin, Dongmei Zhang
The 28th ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering (FSE'20 Industry) | November 2020
AIOps Innovations of Incident Management for Cloud Services
Zhuangbin Chen, Yu Kang, Feng Gao, Li Yang, Jeffrey Sun, Zhangwei Xu, Pu Zhao, Bo Qiao, Liqun Li, Xu Zhang, Qingwei Lin, Michael Lyu
Cloud Intelligence Workshop, The 34th AAAI Conference on Artificial Intelligence (AAAI'20) | February 2020
Outage Prediction and Diagnosis for Cloud Service Systems
Yujun Chen, Xian Yang, Qingwei Lin 林庆维, Hongyu Zhang, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang, Hang Dong, Yong Xu, Hao Li, Yu Kang
2019 The Web Conference | May 2019
-
Automatic Root Cause Analysis via Large Language Models for Cloud Incidents
Yinfang Chen, Huaibing Xie, Minghua Ma, Yu Kang, Xin Gao, Liu Shi, Yunjie Cao, Xue‐Chao Gao, Hao Fan, Ming Wen, Jun Zeng, Supriyo GHOSH, Xuchao Zhang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
EuroSys'24 | April 2024
Xpert: Empowering Incident Management with Query Recommendations via Large Language Models
Yuxuan Jiang, Chaoyun Zhang, Shilin He, Zhihao Yang, Minghua Ma, Si Qin, Yu Kang, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2024 | February 2024
UniLog: Automatic Logging via LLM and In-Context Learning
Junjielong Xu, Ziang Cui, Yuan Zhao, Xu Zhang, Shilin He, Pinjia He, Liqun Li, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
ICSE 2024 | February 2024
UFO: A UI-Focused Agent for Windows OS Interaction
Chaoyun Zhang, Liqun Li, Shilin He, Xu Zhang, Bo Qiao, Si Qin, Minghua Ma, Yu Kang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang, Qi Zhang
February 2024
Detection Is Better Than Cure: A Cloud Incidents Perspective
A. Parayil, Supriyo GHOSH, Yu Kang, Minghua Ma, Chetan Bansal, Suman Nath, Jonathan Mace, Vaibhav Ganatra
ESEC/FSE 2023: Proceedings of the 31st ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering | November 2023
Assess and Summarize: Improve Outage Understanding with Large Language Models
Pengxiang Jin, Shenglin Zhang, Minghua Ma, Haozhe Li, Yu Kang, Liqun Li, Yudong Liu, Bo Qiao, Chaoyun Zhang, Pu Zhao, Shilin He, Federica Sarro, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ESEC/FSE 2023 | November 2023
Incident-aware Duplicate Ticket Aggregation for Cloud Systems
Jinyang Liu, Shilin He, Zhuangbin Chen, Liqun Li, Yu Kang, Xu Zhang, Pinjia He, Hongyu Zhang, Qingwei Lin 林庆维, Zhangwei Xu, Saravan Rajmohan, Dongmei Zhang, Michael R. Lyu
ICSE 2023 | May 2023
CONAN: Diagnosing Batch Failures for Cloud Systems
Liqun Li, Xu Zhang, Shilin He, Yu Kang, Hongyu Zhang, Minghua Ma, Yingnong Dang, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2023 SEIP | May 2023
NetPanel: Traffic Measurement of Exchange Online Service
Yu Chen, Liqun Li, Yu Kang, Boyang Zheng, Yehan Wang, More Zhou, Yuchao Dai, Zhenguo Yang, Brad Rutkowski, Jeff Mealiffe, Qingwei Lin 林庆维
NSDI | April 2023
SPINE: A Scalable Log Parser with Feedback Guidance
Xuheng Wang, Xu Zhang, Liqun Li, Shilin He, Hongyu Zhang, Yudong Liu, Lingling Zheng, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
2022 Foundations of Software Engineering (FSE) | July 2022
SIGSOFT Distinguished Paper Award
An Intelligent Framework for Timely, Accurate, and Comprehensive Cloud Incident Detection
Yichen Li, Xu Zhang, Shilin He, Zhuangbin Chen, Yu Kang, Jinyang Liu, Liqun Li, Yingnong Dang, Feng Gao, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang, Michael R. Lyu
ACM SIGOPS Operating Systems Review | June 2022, Vol 56(1): pp. 1-7
UniParser: A Unified Log Parser for Heterogeneous Log Data
Yudong Liu, Xu Zhang, Shilin He, Hongyu Zhang, Liqun Li, Yu Kang, Yong Xu, Minghua Ma, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
TheWebConf 2022 | April 2022
How Long Will it Take to Mitigate this Incident for Online Service Systems
Weijing Wang, Junjie Chen, Lin Yang, Hongyu Zhang, Pu Zhao, Bo Qiao, Yu Kang, Qingwei Lin, Saravanakumar Rajmohan, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2021 International Symposium on Software Reliability Engineering | September 2021
Best Research Paper
Fighting the Fog of War: Automated Incident Detection for Cloud Systems
Liqun Li, Xu Zhang, Xin Zhao, Hongyu Zhang, Yu Kang, Pu Zhao, Bo Qiao, Shilin He, Pochian Lee, Jeffrey Sun, Feng Gao, Li Yang, Qingwei Lin 林庆维, Saravanakumar Rajmohan, Zhangwei Xu, Dongmei Zhang
2021 USENIX Annual Technical Conference (USENIX ATC'21) | August 2021
Publications by Type
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AllHands: Ask Me Anything on Large-scale Verbatim Feedback via Large Language Models
Chaoyun Zhang, Zicheng Ma, Yuhao Wu, Shilin He, Si Qin, Minghua Ma, Xiaoting Qin, Yu Kang, Yuyi Liang, Xiaoyu Gou, Yajie Xue, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang, Qi Zhang
March 2024
An Intelligent Framework for Timely, Accurate, and Comprehensive Cloud Incident Detection
Yichen Li, Xu Zhang, Shilin He, Zhuangbin Chen, Yu Kang, Jinyang Liu, Liqun Li, Yingnong Dang, Feng Gao, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang, Michael R. Lyu
ACM SIGOPS Operating Systems Review | June 2022, Vol 56(1): pp. 1-7
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Automated Root Causing of Cloud Incidents using In-Context Learning with GPT-4
Xuchao Zhang, Supriyo GHOSH, Chetan Bansal, Rujia Wang, Minghua Ma, Yu Kang, Saravan Rajmohan
Foundations of Software Engineering (FSE) | July 2024
Automatic Root Cause Analysis via Large Language Models for Cloud Incidents
Yinfang Chen, Huaibing Xie, Minghua Ma, Yu Kang, Xin Gao, Liu Shi, Yunjie Cao, Xue‐Chao Gao, Hao Fan, Ming Wen, Jun Zeng, Supriyo GHOSH, Xuchao Zhang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
EuroSys'24 | April 2024
Xpert: Empowering Incident Management with Query Recommendations via Large Language Models
Yuxuan Jiang, Chaoyun Zhang, Shilin He, Zhihao Yang, Minghua Ma, Si Qin, Yu Kang, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2024 | February 2024
UniLog: Automatic Logging via LLM and In-Context Learning
Junjielong Xu, Ziang Cui, Yuan Zhao, Xu Zhang, Shilin He, Pinjia He, Liqun Li, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
ICSE 2024 | February 2024
Detection Is Better Than Cure: A Cloud Incidents Perspective
A. Parayil, Supriyo GHOSH, Yu Kang, Minghua Ma, Chetan Bansal, Suman Nath, Jonathan Mace, Vaibhav Ganatra
ESEC/FSE 2023: Proceedings of the 31st ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering | November 2023
STEAM: Observability-Preserving Trace Sampling
Shilin He, Botao Feng, Liqun Li, Xu Zhang, Yu Kang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
ESEC/FSE 2023 | November 2023
Assess and Summarize: Improve Outage Understanding with Large Language Models
Pengxiang Jin, Shenglin Zhang, Minghua Ma, Haozhe Li, Yu Kang, Liqun Li, Yudong Liu, Bo Qiao, Chaoyun Zhang, Pu Zhao, Shilin He, Federica Sarro, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ESEC/FSE 2023 | November 2023
Incident-aware Duplicate Ticket Aggregation for Cloud Systems
Jinyang Liu, Shilin He, Zhuangbin Chen, Liqun Li, Yu Kang, Xu Zhang, Pinjia He, Hongyu Zhang, Qingwei Lin 林庆维, Zhangwei Xu, Saravan Rajmohan, Dongmei Zhang, Michael R. Lyu
ICSE 2023 | May 2023
CONAN: Diagnosing Batch Failures for Cloud Systems
Liqun Li, Xu Zhang, Shilin He, Yu Kang, Hongyu Zhang, Minghua Ma, Yingnong Dang, Zhangwei Xu, Saravan Rajmohan, Qingwei Lin 林庆维, Dongmei Zhang
ICSE 2023 SEIP | May 2023
NetPanel: Traffic Measurement of Exchange Online Service
Yu Chen, Liqun Li, Yu Kang, Boyang Zheng, Yehan Wang, More Zhou, Yuchao Dai, Zhenguo Yang, Brad Rutkowski, Jeff Mealiffe, Qingwei Lin 林庆维
NSDI | April 2023
An Empirical Study of Log Analysis at Microsoft
Shilin He, Xu Zhang, Pinjia He, Yong Xu, Liqun Li, Yu Kang, Minghua Ma, Yining Wei, Yingnong Dang, Saravan Rajmohan, Qingwei Lin 林庆维
2022 Foundations of Software Engineering (FSE) | November 2022
SPINE: A Scalable Log Parser with Feedback Guidance
Xuheng Wang, Xu Zhang, Liqun Li, Shilin He, Hongyu Zhang, Yudong Liu, Lingling Zheng, Yu Kang, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
2022 Foundations of Software Engineering (FSE) | July 2022
SIGSOFT Distinguished Paper Award
LOGIC: Log Intelligence in Cloud
Lingling Zheng, Xu Zhang, Ze Li, Cong Chen, Shilin He, Liqun Li, Yu Kang, Yudong Liu, Qingwei Lin 林庆维, Yingnong Dang
MLSys Cloud Intelligence Workshop | June 2022
UniParser: A Unified Log Parser for Heterogeneous Log Data
Yudong Liu, Xu Zhang, Shilin He, Hongyu Zhang, Liqun Li, Yu Kang, Yong Xu, Minghua Ma, Qingwei Lin 林庆维, Yingnong Dang, Saravan Rajmohan, Dongmei Zhang
TheWebConf 2022 | April 2022
How Long Will it Take to Mitigate this Incident for Online Service Systems
Weijing Wang, Junjie Chen, Lin Yang, Hongyu Zhang, Pu Zhao, Bo Qiao, Yu Kang, Qingwei Lin, Saravanakumar Rajmohan, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2021 International Symposium on Software Reliability Engineering | September 2021
Best Research Paper
Fighting the Fog of War: Automated Incident Detection for Cloud Systems
Liqun Li, Xu Zhang, Xin Zhao, Hongyu Zhang, Yu Kang, Pu Zhao, Bo Qiao, Shilin He, Pochian Lee, Jeffrey Sun, Feng Gao, Li Yang, Qingwei Lin 林庆维, Saravanakumar Rajmohan, Zhangwei Xu, Dongmei Zhang
2021 USENIX Annual Technical Conference (USENIX ATC'21) | August 2021
Fast Outage Analysis of Large-scale Production Clouds with Service Correlation Mining
Yaohui Wang, Guozheng Li, Zijian Wang, Yu Kang, Yangfan Zhou, Hongyu Zhang, Feng Gao, Jeffrey Sun, Li Yang, Pochian Lee, Zhangwei Xu, Pu Zhao, Bo Qiao, Liqun Li, Xu Zhang, Qingwei Lin
ICSE 2021 | May 2021
How Incidental are the Incidents? Characterizing and Prioritizing Incidents for Large-Scale Online Service Systems
Junjie Chen, Shu Zhang, Xiaoting He, Qingwei Lin 林庆维, Hongyu Zhang, Dan Hao, Yu Kang, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2020 Automated Software Engineering | December 2020
Towards intelligent incident management: why we need it and how we make it
Zhuangbin Chen, Yu Kang, Liqun Li, Xu Zhang, Hongyu Zhang, Hui Xu, Yangfan Zhou, Li Yang, Jeffrey Sun, Zhangwei Xu, Yingnong Dang, Feng Gao, Pu Zhao, Bo Qiao, Qingwei Lin 林庆维, Dongmei Zhang, Michael R. Lyu
2020 Foundations of Software Engineering | November 2020
How to mitigate the incident? an effective troubleshooting guide recommendation technique for online service systems.
Jiajun Jiang, Weihai Lu, Junjie Chen, Qingwei Lin 林庆维, Pu Zhao, Yu Kang, Hongyu Zhang, Yingfei Xiong, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang
2020 Foundations of Software Engineering | November 2020
Identifying linked incidents in large-scale online service systems
Yujun Chen, Xian Yang, Hang Dong, Xiaoting He, Hongyu Zhang, Qingwei Lin 林庆维, Junjie Chen, Pu Zhao, Yu Kang, Feng Gao, Zhangwei Xu, Dongmei Zhang
2020 Foundations of Software Engineering | November 2020
Efficient Customer Incident Triage via Linking with System Incidents
Jiazhen Gu, Jiaqi Wen, Zijian Wang, Pu Zhao, Chuan Luo, Yu Kang, Yangfan Zhou, Li Yang, Jeffrey Sun, Zhangwei Xu, Bo Qiao, Liqun Li, Qingwei Lin, Dongmei Zhang
The 28th ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering (FSE'20 Industry) | November 2020
AIOps Innovations of Incident Management for Cloud Services
Zhuangbin Chen, Yu Kang, Feng Gao, Li Yang, Jeffrey Sun, Zhangwei Xu, Pu Zhao, Bo Qiao, Liqun Li, Xu Zhang, Qingwei Lin, Michael Lyu
Cloud Intelligence Workshop, The 34th AAAI Conference on Artificial Intelligence (AAAI'20) | February 2020
Outage Prediction and Diagnosis for Cloud Service Systems
Yujun Chen, Xian Yang, Qingwei Lin 林庆维, Hongyu Zhang, Feng Gao, Zhangwei Xu, Yingnong Dang, Dongmei Zhang, Hang Dong, Yong Xu, Hao Li, Yu Kang
2019 The Web Conference | May 2019
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UFO: A UI-Focused Agent for Windows OS Interaction
Chaoyun Zhang, Liqun Li, Shilin He, Xu Zhang, Bo Qiao, Si Qin, Minghua Ma, Yu Kang, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang, Qi Zhang
February 2024
TaskWeaver: A Code-First Agent Framework
Bo Qiao, Liqun Li, Xu Zhang, Shilin He, Yu Kang, Chaoyun Zhang, Fangkai Yang, Hang Dong, Jue Zhang, Lu Wang, Minghua Ma, Pu Zhao, Si Qin, Xiaoting Qin, Chao Du, Yong Xu, Qingwei Lin 林庆维, Saravan Rajmohan, Dongmei Zhang
December 2023