With the current Covid19 situation, one of the top requests we are seeing is how to use Power Virtual Agents to create a Crisis FAQ chat bot. To help with those requests, the Power Virtual Agents engineering team has done some great blog posts to get you started:
- Michael Tjavle’s post Helping organizations provide real time information around COVID-19 with Power Virtual Agents
- Abhi Rathinavelu‘s post Building a Crisis FAQ bot using Power Virtual Agents
This webinar is designed to be a supplement to those posts, answer your questions and drilldown into best practices and tips for building a crisis response chat bot for your organization.
A Crisis FAQ chat bot can help you address some common questions of employees, for example, in the face of crisis. You can sign up for the Power Virtual Agents trial version to create a bot (trial is free for 30 days and currently extendable after 30 days) and use the pointers outlined in this presentation to create and customize topics as needed for your audience. The webinar will walk you through an example with step by step guidance that you can expand for other scenarios and answering your questions real time. The key goal of this webinar is to help you get a Crisis FAQ bot created, running and deployed quickly.
In this webinar we will also cover the exciting new offer and announcement made by Alysa Taylor:
“To empower organizations to take advantage of the solutions above, we are making Power Apps, Power Automate, Power Apps portals and Power Virtual Agents available for a free six-month product offer, that includes all premium capabilities for customers in the healthcare, education, nonprofit, and government sectors.”
For more details about this announcement please see:
When: Friday, May 1st, 10 AM PST
Where: https://aka.ms/PVACrisisWebinar
About our presenters:
Michael Tjalve
Power Virtual Agents Principal Program Manager. I have spent the past two decades working at the intersection of technology and language as an interface, with focus on turning disruptive innovation into engaging user experiences. I’m actively engaged in initiatives to develop and promote AI for social good and I’m particularly interested in how conversational AI can enable new learning experiences – empowering both students and teachers. I have built products and services powered by conversational AI and I have worked on applying AI in the humanitarian sector where it can help improve education access and quality for underserved and displaced communities as well as on leveraging AI as a key component for helping people better prepare for the jobs of the future through accessible reskilling and continuous learning opportunities.
Salem Bacha
Power Virtual Agents Senior Software Engineer. Experienced Software Engineer with a demonstrated history of working in the computer software industry. Skilled in DirectX, OpenGL, Game Programming, Machine Learning, Problem Solving, Architecture Software Designs, Full Stack Web Development, and Customer Driven Platform Services. Strong engineering professional with a Master of Computer Science focused in Mathematics and Computer Science from Digipen Institute of Technology. Currently working on Power Virtual Agents for Microsoft.
Renato Romão
As one of the founders of the Power Virtual Agents community he single handedly answers a large percentages of the Power Virtual Agents community forum posts. For this call Renato has graciously offered to cover his latest community contributions help monitor the Q&A panel during the call. Some words directly from Renato:
Hi, my name is Renato Romão! 🙂 I’m a Senior Full-stack Developer and you can see my biography in my LinkedIn profile: https://www.linkedin.com/in/renatoromao
