• <1 minute

AI-assisted authoring: detect topic overlaps and get topic suggestions from bot sessions

AI-assisted bot authoring features - Topic overlap detection and Topic suggestions from chat transcripts are now available for public preview. 

AI-assisted bot authoring in Power Virtual Agents helps you optimize your chatbot very easily.

I’m thrilled to announce the long-anticipated Topic overlap detection and Topic suggestions from chat transcripts AI features that are now available in public preview.

To use the features, simply go to Manage > AI capabilities, and turn these two features on.


Watch the below video to understand more on how to use the AI-assisted bot authoring features to optimize your chatbot.

Note: These features are currently in public preview, only available in English language PVA bots.