Frontline workers are the backbone of the global workforce and often the first to interact with customers and manage on-the-ground operations. When organizations invest in fast time to value technology for their frontline workers, it not only drives positive outcomes for businesses’ bottom lines but also for frontline employees.
Millions of people rearranged their lives to work from home and on the frontlines in 2020. Among those millions were the thousands who work right here at Microsoft—and our challenges aren’t so different from yours. How do we stay connected, informed, and motivated as we transition to the new hybrid work reality?