Korn Ferry earns client trust with Multi-Geo Capabilities in Office 365
Today’s post was written by Bryan Ackermann, senior vice president and chief information officer at Korn Ferry.
Korn Ferry is a global organizational consulting firm. We combine strategy and talent to drive superior performance and create opportunities for our clients. Our approximately 8,000 colleagues serve clients in more than 50 countries. As a partner to 93 percent of Fortune 100 companies, we know that the world’s most successful companies have great people with access to intelligent technology that empowers them to do their best work, every day. We chose Microsoft 365, a complete, intelligent solution, for that very reason. We use Microsoft 365 cloud-based services to empower our employees to collaborate more closely with customers and help them attract and retain top talent. It’s the best of both worlds.
As a global company serving customers from 85 offices around the world, we look to invest in technology that fosters productivity and collaboration, while ensuring data security and privacy. We at Korn Ferry gain the trust of our clients by meeting their compliance and data residency requirements, but with customers operating in different countries and within different industries adhering to varied regulations, it’s a challenge. The evolution in global data protection requirements, such as Europe’s General Data Protection Regulation (GDPR), adds to the complexity of protecting the confidential personal information of millions of people around the world—the lifeblood of our business.
We use the Multi-Geo Capabilities in Office 365 to store customers’ data in their chosen geographies. Adhering to our clients’ regional, industry-specific, or organizational data residency requirements rewards the trust they place in our enterprise. It also helps to differentiate the highly secure and accommodating nature of our global services and solutions. With Multi-Geo, we no longer have to stand up additional Office 365 tenants for customers in Europe. We can satisfy the complex security and compliance needs of all our clients, regardless of location, allowing us to focus on collaborating with customers to deliver tailored recruiting and consulting services that meet their evolving needs.
It’s not just our clients who benefit from Multi-Geo. Replacing our file server infrastructure with a single Multi-Geo-enabled Office 365 tenant is a key development in our ongoing quest to help our globally dispersed employees work together seamlessly. Multi-Geo supports a frictionless collaboration experience across the enterprise: the entire wealth of knowledge in Korn Ferry is opened up to our employees because the collaborative roadblocks created by on-premises silos have been replaced with global availability. Now that we don’t have to compromise security for accessibility to data, employees are better able to access the information they need, where they need it, to provide outstanding customer solutions.
At Korn Ferry, we are committed to finding and developing the right talent for our customers around the world. Multi-Geo delivers huge value because it simplifies how we comply with the data residency and privacy issues that underpin all our business partnerships in a truly global marketplace.
Read the case study to learn how Korn Ferry is using Multi-Geo Capabilities to protect information and exceed client expectations.