In today’s rapidly evolving digital world, AI is no longer a futuristic concept—it’s transforming industries right now. As industries and organizations worldwide accelerate their AI adoption, businesses are realizing productivity and efficiency gains that can fuel new growth and innovation. Securing the future of AI means acknowledging the dual nature of this technology: it brings
I can’t think of a better way to start the new year than to look at health trends and predictions. Our entire Microsoft Health team is focused on driving digital transformation that empowers our customers to provide quality care. We see tremendous potential to deliver better care more securely and at lower cost, so let’s
Two years ago, my colleague Kevin Briggs wrote about modernization efforts going on across government legal organizations. While some progress has been made since then, the demand for improvement continues to grow. This demand is driven by the public’s expectation of certain standards of service from their government agencies, as well as government leaders’ prioritization
Correspondence is no minor matter for government agencies, which routinely receive volumes of correspondence every year from many different channels, both in electronic form and physical mail. Responses are often required within a certain amount of time because of agency guidelines, congressional guidelines, or legal requirements. In order to keep pace with modern standards, government
Customers want to be catered to. The ability to differentiate the customer experience between touchpoints and provide personalized interactions at each stage is critical for insurers aiming to branch into the digital space. Modern customers are not just contacting insurance providers through their local agent or a single digital touch point—their journey weaves through a series of
Em Lazer-Walker | Cloud Advocate I was approached by my colleague, Jen Looper, in early Fall to lead on an interactive experience dubbed “Azure Mystery Mansion.” She had heard of a previous project which had been a hit, Power Animal Quiz, and was on the hunt for a new and cool project to engage developers.
For government agencies, the Executive Secretariat (“ExecSec”) office is a focal point in tracking all correspondence, documents, and actions flowing between offices within an agency. The ExecSec office supports decision-making processes, ensuring efficient and effective flow of communications, including correspondence with the executive branch of government and other federal, state, and local agencies. Other offices
Across the world, child welfare agencies are seeking to improve outcomes for the children and families they serve. By working across the social services ecosystem, including health organizations, educators, public housing, hospitals, and public safety and justice agencies, case workers can enable these outcomes through a holistic approach to family engagement. However, this kind of
Patty Obermaier | VP US Health The healthcare landscape is being impacted at a faster rate than ever before, and Microsoft is committed to reimagining what health is in this new world. Dr. James Weinstein, Senior Vice President, Microsoft Health, calls this “a new day for innovation,” where we can address the current state of health
Innovation in North Texas got a huge boost today with Microsoft’s $31 million investment in improvements to facilities in Las Colinas, near Dallas. This investment demonstrates our sincere commitment to creating a collaborative tech community in Texas that empowers big ideas and helps bring them to life. By creating an exceptional place to work and
Ruchi Nanda | Industry Solutions Manager, Financial Services On May 6, 2010, the United States stock market collapsed. In 5 minutes, the Dow dropped 600 points and investors, brokers, economists, and the SEC briefly panicked. Twenty minutes later, the market recovered and pulses slowed, but the impact of the Flash Crash was long-lasting. Nearly a decade later, experts remain unsure of what caused
Today, we at Microsoft are absolutely thrilled to showcase the grand re-opening of the Microsoft Technology Center in Chicago. With 75,000 square feet of newly leased space, the Chicago MTC is all about helping local companies lead the way in digital innovation. With 18 years of history in the Chicago area, industry experts at the MTC serve as guides for local organizations, helping to
This week, I’m excited to travel to Pittsburgh to deliver a keynote speech at the inaugural Pittsburgh Tech & Data Summit. Hosted by Duquesne University, the summit brings together leaders from the region’s technology, legal, and business sectors to explore some of the issues that have emerged as the pace of technology-driven transformation accelerates, including
