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Deliver intelligent supply chain to fulfill customer demand 

Consumers spent over $601B in online purchases in 2019. To increase agility and visibility, supply chain logistics operations are trending towards transparent relationships between warehouses, delivery operations, and online locations. The truth is that modern consumers expect that when they shop for a product, they want to have options for how they buy and receive them.  Transforming a supply chain into an

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Washington governments respond to COVID-19 with Microsoft chatbots 

With the U.S. Centers for Disease Control and Prevention confirming the first U.S. reported case of coronavirus in Washington on Jan. 21, it’s not surprising that the Evergreen State was proactive in battling the fast-spreading illness. Microsoft’s response to the COVID-19 pandemic was equally swift in our home state, where we partnered with agencies on

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Improving the customer experience with empowered RIAs 

Even before our current season, wealth management firms have relied more and more on the flexibility, localized knowledge, and self-motivated efforts of registered investment advisors (RIAs). These independent financial professionals bring a unique book of clients to larger houses in exchange for better marketing assets, technological capabilities, and even trade execution. The RIA focuses on

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Microsoft shares perspectives on driving insight in insurance 

Leading insurers gather at Insurance AI and Innovative Virtual Tech Event  The insurance industry continues to evolve at a breakneck pace. What were once long-term development strategies have become more immediate action plans as carriers bring new digital solutions to more demanding policyholders. Insurers who need to stay competitive are seeking out thought leadership and technical innovation to help them keep pace with a change-driven market.  On May 27-28, 2020, at the Insurance AI and Innovative Virtual Tech event hosted by

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#JulyOT – A month dedicated to learning and building IoT projects 

Attention all makers, students, tinkerers, hardware hackers, and professional IoT developers! The month of #JulyOT is here! To celebrate, we have curated a collection of blog posts, hands-on-labs, and videos designed to demonstrate and teach developers how to build projects with Azure Internet of things (IoT) services. This content ranges from video demonstrations of real-world

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How the Washington Department of Health used a self-service, interactive chatbot built on AI to keep the public educated 

The State of Washington had the unique distinction of reporting the first active COVID-19 infection in the United States. Accordingly, it was up to officials in the Washington State Department of Health (DOH) to respond quickly and decisively with containment efforts. That meant ramping up support for the state’s medical infrastructure and providing accurate data

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Juvare technology harnesses Azure to power emergency response around the world 

Disasters strike suddenly, and emergency management needs rapid, scalable access to data and collaborative tools that will empower their response. That’s when they turn to Juvare, one of the most experienced and established emergency response tech providers in the world. To manage the scalability and speed that emergency responders need to face the challenges of their jobs, Juvare turned to the cloud for their WebEOC and eICS platforms. With cloud infrastructure, they were able to navigate geographical data restrictions and disruptive deployment to bring comprehensive solutions to the communities they served.

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Unraveling the Azure Maya Mystery and building a world 

Last Hallowe’en, it was my pleasure to help launch the Azure Mystery Mansion, a text-based game built using Twine. Users explore the various rooms of an old house, picking up keys that allow final access to the attic where they claim the deeds to the house. In the process, rooms are unlocked by discovering solutions to small

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NTT DATA drives team skilling with competition using the Cloud Skills Challenge 

When it comes to comprehensive digital business solutions, few companies in the world offer the portfolio of services that NTT DATA does. Headquartered in Plano, TX, NTT DATA manages a worldwide team of 50,000 employees that help their customers through their digital transformations. From cloud migration to infrastructure upgrades and business process optimization, NTT DATA

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How the NYC Department of Environmental Protection connects employees with Windows Virtual Desktop 

The New York City Department of Environmental Protection delivers over a billion gallons of water to 9.6 million New Yorkers every day. The agency is responsible for treating 1.3 billion gallons of wastewater every day and maintaining 14 plants, 96 pumping stations, and 7,500 miles of sewers across New York City. As COVID-19 derailed daily operations, the DEP leveraged Windows Virtual Desktop and its existing Microsoft Azure subscription to quickly stand up remote working environments for agency employees.

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The companies leading with AI are also leading with skilling 

Companies today are focused on keeping employees safe while trying to still meet the essential needs of their customers. But we know from our conversations with our customers and partners throughout the United States that business leaders are also beginning to think about how best to adapt and drive recovery as we emerge from this crisis.    The business world is changing at an extraordinary pace. As Microsoft CEO Satya Nadella recently observed during our earnings announcement, “we’ve seen two