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A time to pivot: What comes next for retail  

The past year has accelerated the push toward digital transformation for many industries, maybe none more than retail. From operations to manufacturing supply chain to customer experience, there is no facet of retail that is not facing the imperative to pivot or perish. 

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End-user computing: A problem everyone has but nobody wants to own 

You may have recently noticed a number of high-profile articles around governance and risk issues with banks. In talking to my large global enterprise customers in financial services, I am hearing more and more about regulators and internal risk teams requiring mitigation of risks related to data quality, data integrity, and lack of robust controls

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Rising to each new health and life sciences challenge 

Who would have thought when I made my 2020 health trends and predictions in January that our world would be upended by COVID-19? In a year marked by the health and economic crisis posed by a global pandemic, we’ve seen countless examples of the U.S. health and life sciences community rising to each new challenge

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Returning to the workplace: a human-centric approach to building resilient financial services 

This year, every financial services organization has confronted the importance of resilience. In the context of a crisis, we think of resilience as enabling survival. But from a wider perspective, resilience is about easily meeting the future demands of customers. The first article in this series discussed the importance of resilience, which is receiving renewed

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Optimizing facility management with Smart Buildings Solutions 

For most organizations, growth is always at the forefront. The pursuit of new service lines, new customers, and new regions motivates business leaders to adopt bigger office spaces, expanded retail locations, and additional franchises. While these aspirations drive each company to bolder aspirations, they do so with a cost. Real estate and facilities management alone

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Inspiring nursing innovation for COVID-19 and beyond 

To harness the innovative power of nurses and improve the global response to COVID-19, Microsoft was pleased to partner with Johnson & Johnson, SONSIEL (Society of Nurse Scientists, Innovators, Entrepreneurs and Leaders) and dev up to host the free, virtual NurseHack4Health hackathon, Nov. 13-15. Even more rewarding was having over 400 worldwide participants working in

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Leveraging the Microsoft Feedback Loop in the banking industry 

The Microsoft Digital Feedback Loop is about understanding how your captured data better serves your customers and removes analytical silos. In banking, the feedback loop can help you integrate data across your branch, including product offerings, customers, internal operations, and employees. Why the Microsoft Digital Feedback Loop? The current widespread business disruption is driven by

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Federal government to rely on cloud-based technology at higher security levels 

Microsoft has been the trusted partner enabling digital transformation through low–code solutions for the U.S. federal government for many years. Until now, the Department of Defense (DoD) workloads requiring IL4 compliance have been limited to on-premises solutions requiring the DoD to own the ongoing management and maintenance of the required infrastructure. In the coming months, the DoD will take transformation a step further and

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ESG in capital markets: two sides of the same coin 

I’ve noticed something over the past few months. Whenever I’m in a virtual room that is full of people from a capital markets firm and I mention ESG (or, environmental, social, and governance) their ears perk up. They sit forward in their chairs and are more engaged. There’s something new and interesting about the way

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Sharpen your skills this winter 

It looks like winter will be even quieter than usual this year. So, if you’re in the mood for something more interesting than jigsaw puzzles and longer lasting than gingerbread, how about learning some new technical skills? Check out these Microsoft Learn modules to sharpen your cloud skills Four Microsoft Cloud Advocates have created modules