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Empowering business leaders to make good decisions with data and analytics 

As technology becomes more accessible to non-technicians, business leaders are taking more control over the tools and processes that affect their functional area. Whatever the business outcomes they’re striving for, these leaders can make use of progressive customer-facing applications and good data to create actionable insights that support their needs. In December 2020, Forrester Consulting conducted a

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Manufacturing becomes more inclusive as AI enables hiring of workers with disabilities 

In a webinar entitled “The Art of Possible: Manufacturing Priorities that Will Define 2021,” Çağlayan Arkan, Microsoft’s VP of manufacturing industry shared: “From extreme disruption comes extreme transformation.”  His point is well taken. In the aftermath of the pandemic, supply chain has raced to the top of the news and manufacturing is centerstage. Arkan followed

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Commitment to compliance in pharma and life sciences 

Over a year has gone by since the beginning of the global pandemic, and it’s clear that the pharmaceutical industry and COVID-19 vaccines are at the center of everyone’s attention. Calls for quick and rigorous development of a COVID-19 vaccine have given way to the equally important demand for rapid distribution. Because of this unprecedented

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Microsoft and Mazik Global: Partnering to Turn Vaccines into Vaccinations 

As COVID-19 vaccines are becoming more widely available, Microsoft is working intently with partners such as Mazik Global to help state and local governments deploy vaccine management solutions that meet their unique and ever evolving needs. I recently sat down with Mohammed Asif, Corporate Vice President and Peter Lane, Vice President of Client Engagement at Mazik Global to discuss

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The short and long view of how AI is changing health 

While AI is driving value in all aspects of our lives, there are times where it’s hard to separate  the aspirations of those who want to use it to do good from those leveraging AI today to positively impact real change in health and medicine. I have the privilege of working with many talented leaders and organizations that are truly making

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Changing the way the world views Down syndrome 

When I was a junior at Greensburg Central High School in Western Pennsylvania, I volunteered for the Special Olympics. Roger, the athlete I was partnered with, made such an impression on me because of his complete and utter joy in participating in various sports events. I returned my senior year and again had the pleasure

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Personalized customer experiences courtesy of the cloud 

Major brands have quickly learned that consumers drive today’s business environment and that yesterday’s efforts to create a customer-centric operating model are out of date. Consumers have also evolved to want more, so product and service personalization has now taken center stage. According to Dassault Systèmes and CITE Research, eighty-three percent of consumers expect products

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How the next round of PPP loans affects pandemic recovery 

Is your organization applying to the second round of Paycheck Protection Program funding (PPP-2)? If so, be sure to review the updated guidelines for this funding round. The program is open to all eligible entities from March 10 through March 31, 2021.  To help businesses with fewer than 20 employees and sole proprietors access these

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Learnings from GreenBiz 21: Just How Big is the ESG Data Challenge? 

At this year’s GreenBiz 21 conference, the drive to act to address climate change and social equity challenges was palpable. Bill Gates highlighted the ambitious goals for Breakthrough Energy, followed by a thoughtful discussion about human rights and social justice with Sanda Ojiambo, CEO of the United Nations Global Impact. The conversation was inspiring, and

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Reimagining the digital front door for healthcare 

Over the past year, my colleagues and I have seen a steady uptick in healthcare organizations requesting in-depth discussions on how to further develop their digital front door capabilites. One high-interest topic has been establishing a branded conversational bot (chatbot) that can facilitate frictionless experiences across all digital channels and throughout the engagement journey. Helping customers with the next steps in the process is dependent on the completeness of their digital strategy, their goals

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Empowering the new normal for clinical trials 

Clinical trials are a critical element in bringing new drugs to the market, and successful trials can bring hope to people in need of treatment. Unfortunately, when the COVID‑19 pandemic took hold in the US, it caused a major disruption in non-COVID‑19 vaccine trials that were planned or ongoing. The result is an impact on healthcare

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Cloud innovation to support government’s mission 

Our work with the United States government is built on a foundation of enduring partnership. We work closely with our federal partners, learning and understanding how they work and their specific needs, then adapting our technology to achieve their mission objectives. As a result, we have intentionally designed, evolved, and grown our government cloud solutions