Empowering frontline retail workers with AI tools
Frontline workers are the heart and the face of retail businesses, interacting with customers, seeing products in action, and embodying their brand daily.
Microsoft in Business Blogs: Future of work
Explore:
The future of financial services: AI and Microsoft Copilot
AI represents an exciting next step for FSI companies, but fostering innovation requires a foundation of trust and robust governance.
Powering productivity and skill for frontline energy workers
The energy industry is experiencing significant change. As companies strive to boost production, embrace more sustainable practices, and prepare to power the AI-driven future of technology globally, there’s increasing demand for new digital tools.
Modernizing government with frontline worker technology
Every day, government workers worldwide serve their communities. Responders dash into crisis situations; caseworkers make decisions on child placement; and public works staff are often the first to arrive and last to leave in emergencies.
Optimizing employee and customer experiences through Microsoft and Adobe’s workflow digitization
Today’s modern workplace has pushed the demand for business leaders to create meaningful employee experiences. Technology adoption has allowed us to not only impact employee experiences, but business operations and data security.
Practical steps towards an innovative future with AI
AI technology is dominating headlines and revolutionizing the way companies operate. From analyzing data to automating labor-intensive tasks, AI is empowering employees and leaders to rediscover the joy of work.
Modern resourcing to empower retail associates
Retail has always been a people business, and face-to-face interactions between customers and employees take center stage. Right now, in-store shopping is coming back strong, but retail businesses are facing a historically tight labor market. This challenge is inspiring retailers to reimagine the shopping experience by elevating customer service while supporting frontline workers.
Companies innovate with low-code and fusion development
Most companies today recognize that they must digitally reimagine the way they operate to meet changing customer and employee expectations. But doing so requires building new software solutions—and a lot of them.
Education leaders on new teaching and learning technologies
America’s education systems have proven to be agile and resilient, but there is always room for transformative action and improvement. With the potential to change quickly and for the better, schools are currently working to make education more accessible, inclusive, and engaging for learners than ever before.
Embracing hybrid work in professional services
I've seen many professional services companies that were early adopters of hybrid work due to the knowledge-based nature of their practices. However, as we all know, the pandemic dramatically accelerated the shift, proving that hybrid work could scale.
Inspire your frontline workers and elevate your employee experience
The more you empower these workers with technology to help them stay engaged across your organization, while also enabling them to better serve your customers or complete specific jobs, the bigger the impact they are likely to have on your business and organizational goals. Our recent Work Trend Index Special Report, “Technology Can Help Unlock
Hybrid work and the year ahead
Like many of you, I’m looking at 2022 as an opportunity to continue evolving as a leader and to experiment with new ways to help my team thrive in a hybrid world. I talked a bit about what I think is next for hybrid work in my post last month. That’s why for this year
Reflecting on another year that redefined work
What a year it’s been. As leaders, we’ve continued to navigate a test-and-learn approach for how, when, and where our teams work while learning how to serve our customers in a hybrid world. In the final weeks of 2021, I’d like to share some of the things that stood out for me over the past