How the National Development Council aids underserved communities
As NDC continued to grow, they quickly realized that they lacked the tools and resources to efficiently communicate with their local partners.
Microsoft in Business Blogs: Customer experience
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Trends in customer experience: Personalizing with AI
Exceptional customer experiences are no longer the exception—they’re the rule. Companies need the right combination of innovation and cultural transformation to stand out, build customer trust, and achieve high engagement.
How Northwestern Mutual drives innovation with Microsoft tech
Since the company was founded in 1857, Northwestern Mutual, a leading financial security company, has been putting its clients first.
How Avid Technology Drives Content Revolution with the Cloud
Avid realized that if their customers were not equipped with the most innovative technology to help drive content creation, they could be missing opportunities.
How Nicklaus Children’s Health System revolutionizes patient care
With HealthGrid and Microsoft technology, NCHS leverages a digital solution that effortlessly meets the necessary security and compliance requirements.
How Avnet enhances customer experiences with Microsoft Azure
Through the years, Avnet has built strong, collaborative relationships with customers and suppliers in 125 countries around the world.
An Inside Look at Microsoft’s Customer Experience Center
Social media can have a positive influence on your brand and your product. It can also drive a stronger bottom line.
Develop Proactive Customer Engagement with PointDrive
Tools such as PointDrive can help you to create more personalized content experiences as you target potential customers and build relationships with them online.
How SportGait takes sports concussions head on with Microsoft
Dr. Eric Young steps in to the exam room and greets Izzy, a 12-year-old soccer player whose collision with an opponent brought her in to the urgent care clinic.
Building community: Enable sharing for stronger content
Social platforms are a great place to push out content. But the majority of brands tend to forget that it’s also a place for engaging with a community of followers.
Modernizing customer experiences with Surface at Sport Clips
Founded in 1993, Sport Clips is a men’s and boys’ haircare and barbershop chain with a fun, colorful sports-theme headquartered in Georgetown, Texas.
How to engage your audience on social media
Today, we’re going to focus on how refined social experiences can help boost your own social media engagement.
Once Upon a Brand: Storytelling 101
In a study published by AdWeek, consumers were more likely to purchase – and pay a higher price for –products that were tied to a compelling story.