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Microsoft in Business Blogs: Customer experience

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How MACOM’s next-generation technology enablement starts in house 

Coming on board as MACOM’s new Chief Information Officer, Pranab Sinha was tasked with reimagining IT across the global enterprise. Examining the 65-year semiconductor company’s history, next-generation technologies, processes, platforms and employees, Sinha decided it was time for MACOM’s already innovative organization to experience its own digital transformation. After evaluating all possible partnership options, he

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Putting the Customer First: Lessons in Account-Based Engagement 

Author: Carrie Holmes | Director, Account Based-Engagement, Microsoft US David Ogilvy, one of the founders of Ogilvy & Mather advertising agency once wisely said, “Don’t count the people you reach; reach the people that count.” These words are especially important today. With the advances of technology across advertising, marketing and sales, we have shifted our

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How Polaris Energy Services is transforming the agriculture industry in the cloud  

Famous environmentalist Denis Hayes once said, “I feel more confident than ever that the power to save the planet rests with the individual consumer.” Polaris Energy Services (PES), a California energy management company, is doing their part one job at a time by helping agriculture clients optimize  energy usage in coordination with a more sustainable

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How Kiewit drives workplace innovation for construction   

If you walk through a Kiewit construction site, you’ll see foremen and superintendents with mobile devices in hand. From inputting data to signing out time cards at the end of the day, everything is digitized and touched by technology. Most construction companies aren’t known for using advanced technology, but Kiewit is changing that. Founded in

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How Zelis Healthcare is using Azure to control the rising cost of healthcare 

Today, Americans spend more than $3 trillion on healthcare annually. This cost continues to increase and shows no signs of stopping. Zelis Healthcare, a healthcare technology company and market-leading provider of integrated healthcare cost management and payments solutions, is helping to reduce overall healthcare spending by $1 trillion. The majority of healthcare costs stem from