How PANDORA unifies their customer experience with modern tech
Known around the world for contributing to unforgettable moments, PANDORA creates sparkling treasures of silver and gold that help women express who they are.
Microsoft in Business Blogs: Customer experience
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Trends in customer experience: Personalizing with AI
Exceptional customer experiences are no longer the exception—they’re the rule. Companies need the right combination of innovation and cultural transformation to stand out, build customer trust, and achieve high engagement.
How Tucson Unified Schools revitalized a struggling district
As Tucson Unified School District’s Chief Technology Officer, Scott Morrison wanted to make sure that “all kids got the good stuff.”
How XOGO makes digital signage accessible with Windows 10
An innovative approach to technology in an exciting industry gave XOGO an opportunity to transform their offerings into interactive consumer experiences.
How Feeding America Tackles Hunger with Cloud Technology
Nearly 16 million households in America face hunger. That equates to more than 42 million, or one in eight, people who are food insecure.
How Special Olympics Improves Efficiency with Technology
Innovations in technology are prompting organizations like Special Olympics to reimagine what is possible when it comes to digital transformation.
How Feld Entertainment transforms live experiences with the cloud
Whether you went to a monster truck show, or something as common as a sporting event, a lot of thought and preparation went into the planning.
How the University of Tennessee built a strong data foundation
Late on a Monday afternoon, the audit and compliance department at the University of Tennessee anxiously awaits the data they need.
How Celtic Healthcare calls on the cloud to support rapid growth
On the East Coast, Michael, a physical therapist, has five patient visits lined up for the day. His first three go smoothly, but as he arrives at the fourth appointment, he’s informed that his patient seems to be reacting poorly to her medication and isn’t feeling strong enough for the session.
How tech helps GSE Environmental drive an eco-friendly business
Over the course of its four-decade history, GSE Environmental has built a reputation for being a pioneer in the geosynthetics field.
How Astute, Inc. applies the latest technology to make profound changes in healthcare
New devices, advances in hardware and software capabilities, and the Internet of Things (IoT) allow caregivers of all kinds to make smarter, data-driven decisions, and improve outcomes for their patients.
How FICO scores big with cloud-based teamwork and data solutions
Data rules everything around us. From traffic lights to medical records, those ones and zeros quickly dictate everything from the ads we see to the music we hear.
How CDSS supercharges case workers to serve vulnerable citizens
When your day revolves around serving the most vulnerable citizens of your community, it’s difficult but critical to maintain a healthy sense of optimism.