Thought leadership Archives - Microsoft in Business Blogs

Computer coding, programming and asian man in cybersecurity, software development and html script. Night person from china with information technology career, database code and monitor network safety

Published October 17, 2024

Embracing AI to defend against cyberthreats

In today’s rapidly evolving digital world, AI is no longer a futuristic concept—it’s transforming industries right now. As industries and organizations worldwide accelerate their AI adoption, businesses are realizing productivity and efficiency gains that can fuel new growth and innovation.

Business meeting, global company and teamwork diversity with laptop, black man and women in South African office. Smile, happy or creative people in communication, collaboration and strategy planning

Published August 20, 2024

Accelerate generative AI adoption through leadership

Industry experts offer practical tips and insights into how senior business leaders can begin or accelerate an AI journey within their own organizations.

A group of employees converse on the floor of a factory

Published July 25, 2024

Driving global supply chain innovation and resilience

A fast and resilient global supply chain is vital for businesses to meet customer demands and ensure operational efficiency.

An employee works at a table in a shared office space.

Published June 12, 2024

Using generative AI to build customer trust

With the increasing adoption of AI-powered tools in marketing, protecting consumer data is paramount to inspiring loyalty and trust. However, alongside data protection, establishing robust governance practices is equally crucial.

Concentrated young Asian couple, the owners of small business flower shop, discussing over laptop on counter against flowers and plants. Start-up business, business partnership and teamwork. Working together for successful business

Published June 11, 2024

Harnessing the power of data and AI in retail

AI-powered solutions are helping retailers worldwide transform the shopping experience for customers and frontline workers alike.

An mature black entrepreneur holding a notebook sits in an armchair against a brick wall in a cafe.

Published May 2, 2024

Unpacking AI governance to shape digital transformation

As AI reshapes the modern workplace, business leaders and decision-makers are eager to unlock the full potential of this new technology safely and effectively.

Businessman and businesswoman smiling looking at phone

Published May 1, 2024

Attracting new customers with generative AI–powered tools

Generative AI–powered tools are transforming marketing, offering new ways to reach potential customers with more effective messaging and increase productivity.

Smiling Chinese man working on laptop at home

Published April 19, 2024

Setting new standards of customer service in the era of AI

Customer service teams are the superheroes of businesses. They handle a myriad of clients and tools to ensure top-notch customer experiences.

Published April 18, 2024

Elevating customer insights with generative AI

The era of AI is here, and there is a lot of discussion about the potential of AI to reimagine customer and marketing insights.

Professionals collaborating at a laptop in an open office setting.

Published October 26, 2023

AI: from an exciting concept to practical applications

AI has quickly evolved from an exciting concept generating global headlines to a powerful, practical tool that is helping many companies in the public sector reshape how employees work.

Man collaborating in front of computer screens

Published October 17, 2023

Microsoft empowers comprehensive security in the era of AI

Organizations across industries have discovered opportunities for growth and innovation through digital transformation.

Business executive giving a presentation to a group in a corporate office conference room

Published October 3, 2023

Practical steps towards an innovative future with AI

AI technology is dominating headlines and revolutionizing the way companies operate. From analyzing data to automating labor-intensive tasks, AI is empowering employees and leaders to rediscover the joy of work.

Content type: Thought leadership