Create more personalized customer experiences in retail
Today’s retail customers want the world—and personalization is a key in-demand feature. Modern customers present new challenges and opportunities for retailers.
Microsoft in Business Blogs: Business transformation
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Experts weigh in on creating successful retail experiences
Disruptions to global supply chains and labor markets are bringing digital transformation to the retail space at breathtaking speed. Retailers with solid digital foundations are turning these challenges into opportunities to delight customers and make shopping fun.
AI and data compliance: Are you prepared?
Many small and mid-sized businesses are learning how to manage the increased data AI provides in a way that builds customer trust and ensures compliance.
When Machines Start to Think – How AI is Shaping Our ‘Day After Tomorrow’ by Peter Hinssen
Most of us focus on ‘Today’: on the meetings we will be having, the e-mails we will respond to and the quotations we need to send out while deadlines are breathing down our neck. And we should. The ‘Today’ part is what pays our bills. We also think a lot about ‘Tomorrow’, about our future
The future of the finance team
Finance roles are changing—being digitally transformed—with less focus on transactional work and more on being a revenue-creating partner.
Just in time for 2019, top resources for intelligent teams
Get ready for a fantastic 2019 with these top resources for intelligent teams.
Preparing to prosper: Planning for business growth
Empowering SMBs with the latest tips and business strategies to proactively prepare for business growth and long-term success.
Get ready for Small Business Saturday® and learn more about this movement
Diving into the history of Small Business Saturday and the value of empowering SMBs to explore innovation and grow their businesses.
Making an impact through community
Phil Sorgen, CVP of US Enterprise Commercial at Microsoft, inspires readers to spread their companies’ mission into their communities to create a ripple effect of collaborative empowerment.
How to get prepared for Small Business Saturday
Learn what you can do now to optimize business practices, empower employees, and support customer engagement for the holiday shopping season and beyond.
Use data-driven insights to drive experiences that matter to your customers
The most successful companies already know that customer experiences have a huge impact on business. From acquiring new customers, successfully predicting and meeting their needs, and transforming one-time customers to loyal brand ambassadors, delivering seamless customer experiences can make all the difference. According to Walker Information, “customer experience will overtake price and product as the
Reinvent your business with the latest in AI technology and cognitive innovation
Being an industry leader means actively staying on the front end of innovation, seeking out the next wave of business technology to stay one step—or several steps—ahead of the competition.
Microsoft and AI: Discover new possibilities
Uncover the power of artificial intelligence (AI) at Microsoft’s AI Discovery Day event.