The pharmaceutical industry recently stunned the world by developing multiple COVID-19 vaccines faster than anyone thought possible. Intensive collaboration using advanced technology made it possible. Pandemic-driven changes in how people work create new hurdles—but also new opportunities. For example, restrictions on in-person work often made it impossible to have experts on site.
The year 2020 and the global COVID-19 pandemic have accelerated technology solutions that make “virtual” the new reality. Most scenarios include using platforms like Teams or Zoom for: “Virtual work” to connect remote workers and customers in collaborative online sessions for business. “Virtual education” to connect students and teachers for distant learning and study groups.