From changing regulations to shrinking labor markets, financial institutions have to adapt to modern trends to continue driving growth. But if there’s one constant in the evolving financial services industry, it’s the importance of the customer experience.
Whether you’re using an electronic payment app to buy takeout for dinner, accessing full-service banking from a laptop at home, or trading cryptocurrencies, you’re probably aware the digital revolution in financial services is quickly moving forward. At Microsoft, we’re eager to see how the industry will continue to evolve.
