At Microsoft, we are dedicated to harnessing AI to drive innovation, enhance productivity, and foster sustainable growth across sectors.
In this blog, we sit down with Zilvinas Bareisis, head of retail banking at Celent, a leading research and advisory firm focused on technology for financial institutions globally, to discuss top trends and priorities for retail banking, differentiation of customer experiences, risk management, and preparing for the future. What are the top priorities for retail
Banks have seen dramatic technology advancements across the business, particularly in payments. In this blog, we sat down with Peter Hazou, business strategy leader of worldwide financial services at Microsoft, and Dean Wallace, practice lead for real-time and digital payments at ACI Worldwide, to discuss digital transformation in the financial services industry and five questions
Emerging global payment standard ISO 20022, put forth by the ISO technical committee responsible for the fields of banking and financial services, aims to create a common language and model for payments data, one that can be applied by any agent in the industry and implemented across any network. As payment data is the lifeblood
The financial services industry has evolved into a highly dynamic, technology-driven business with many institutions looking at the public cloud as an answer for delivering new solutions. Adoption and use of the public cloud has accelerated in 2020 as a result of the global pandemic which in some cases created highly urgent needs for innovation
The financial services industry is changing rapidly as digital transformation enables new possibilities and changes such as, the way we access our banks, engage with insurance companies, and interact with capital market firms. Financial platforms and services are increasingly able to integrate with every facet of an individual’s life.
In the third and final part of our three-part blog series, we ask Deborah Weinswig, CEO and founder of research and advisory firm Coresight Research, to discuss retail’s reaction to the coronavirus crisis worldwide and the top learnings for retail banking.
The world’s preeminent financial services conference is fast approaching. Sibos has long been one of my favorite events that I look forward to each year. A time to come together as a community to connect, reconnect, share, and learn from each other. An opportunity to get a pulse on what’s trending and collaborate to shape
The impact of the COVID-19 pandemic has changed the way financial institutions, customers, and employees will conduct business and interact with each other. The need to adapt to enable remote working, to employing digitally connected services to customers, and to even build new business models requires speed, agility, and applying adaptive measures with this constant
In the second part of our Q&A series with Deborah Weinswig, CEO and Founder of research and advisory firm Coresight Research, we discuss what retail banking can learn from retail’s worldwide success stories in getting through the depths of the Covid-19 crisis. Read the first blog in the series, What retail banks can learn from
In this new, three-part blog series we sit down with Deborah Weinswig, CEO and Founder of research and advisory firm Coresight Research, to discuss global retail and the coronavirus crisis, and learnings that can cross over to retail banking. In this first Q&A, we ask Deborah what retail banking can learn from how retailers have
The insurance industry is facing a fast-changing landscape. As the world deals with COVID-19, insurers are seeing changing customer and employee expectations. This is in addition to the “cost-conscious” customer, who changes from one insurer to another. Now more than ever, insurance leaders are seeking digital transformation and innovation while reducing costs of operations. Here
At our recent Microsoft Build 2020 conference, we celebrated the critical role of developers and their tireless efforts to rally during this time of crisis. We also unveiled a range of new tools and services to meet their needs to provide immediate impact and value, and help them achieve more in the future through AI
