The Modern Banking Workplace: Unleashing the power of the team
An empowered modern collaboration culture will transform banking processes to focus on the customer and drive agility, efficiency and innovation.
Microsoft Industry Blogs: Financial services
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Unlocking the future: AI and data revolutionize industries at Microsoft Ignite 2024
At Microsoft, we are dedicated to harnessing AI to drive innovation, enhance productivity, and foster sustainable growth across sectors.
The Modern Banking Workplace: Sparking an astute digital culture in banking
Besides rethinking the traditional banking operations, banks must align with the habits and preferences of ‘born digital’ generations of both customers and employees
The Digital Insurer: Omni-channel experiences -putting customers at the centre
In a digitally-connected world insurers need to focus on omni-channel experiences, and the latest technologies are enabling them to do just that.
Artificial Intelligence – Powering Transformation in Financial Services
At Microsoft, we believe the future is an Intelligent Bank, where technology can predict seamlessly what the client needs next and empower them.
The Digital Insurer: Omni-channel experiences, customer insight, and the modern workplace
By unlocking Omni-channel digital experiences, insurers can ensure to enable unique customer insight and engagement in the modern workplace.
Seeing the big picture: Bringing it all together with Customer Insight Solutions for Banking
Bringing your data together with Customer Insights for Banking is the first step towards standing up against the competition and making customers happy.
Priority Banking: Who comes first, the customer or the bank?
To delight customers, banks must change the way they engage. That involves knowing the customer and tailoring their experience using that knowledge.
The top five things a customer needs from their bank
Keeping on top of what customers need is clearly crucial to acquiring a new customer and retaining existing ones in an environment of high switching and low loyalty.
Microsoft Envision Session: Transforming products and business models in financial services
Watch this 4 minute video of the “Transforming products and business models in financial services” session from Microsoft Envision 2017.
Microsoft Envision Session: Re-imagining the customer experience in financial services
Watch this 5 minute snapshot video of the “Reimagining the customer experience in financial services” session from Microsoft Envision 2017.
Banking relationship managers have a tough job – here’s how to help
Relationship managers can make the difference between whether a customer maintains (and expands) their relationship with a bank, or not.
Risk and Financial Modelling in Insurance: Big data and analytics creates artificial intelligence in insurance providers
Cortana Intelligence and Azure Machine Learning are helping insurers unlock data and provide artificial intelligent insights beyond areas supported by actuaries.