Content type: Customer stories
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AI-powered customer care elevates customer satisfaction
Telecom operators worldwide are increasingly adopting AI technologies to overcome challenges and elevate customer experiences.
How AI is improving long-term care insurance for insurers and customers alike
Microsoft and our partners are helping to improve LTCI for policyholders and insurers alike. This is part of our vision for intelligent insurance and our work with Microsoft Cloud for Financial Services.
AI solutions and data platforms for the aviation industry
The aviation industry is entering a new era: airlines and airports worldwide are on the brink of transformation, driven by the power of generative AI.
Futureproof the mining industry with AI and digital innovation
Digital transformation is essential for a resilient, durable, and sustainable mining sector. Geopolitical volatility and trade uncertainties are disrupting supply chains, while the industry grapples with the challenges of meeting the soaring demand for minerals essential for the energy transition.
Migrate to innovate: How governments are modernizing in advance of AI
For government organization, the advantages of cloud computing are compelling, and easier to realize than before. Governments that choose to migrate to Azure are realizing important benefits in many areas of their greatest concerns.
How Microsoft empowers city governments on the road to AI adoption
Every city is unique, with its own ambitions for the use of generative AI and its own set of requirements and technology considerations. In our work with cities, we have identified a set of success factors that are common across cities investing time and money in generative AI and are enjoying early success.
Accelerating industrial transformation with Microsoft AI solutions
We are announcing the private preview of manufacturing data solutions in Fabric and copilot template for factory operations on Azure AI, under the Microsoft Cloud for Manufacturing. These solutions help manufacturers unify their OT and IT data estate and accelerate and scale data transformation for AI on Fabric, our end-to-end analytics SaaS based platform.
Optimizing factory operations with Microsoft Cloud for Manufacturing
Manufacturing is an industry known for generating data from a wide variety of sources. From machines and sensors to enterprise systems and human interactions, companies create massive amounts of siloed data that remains an untapped resource, limiting the potential for data-driven advancements and agility.
3 ways Microsoft AI capabilities are helping public finance agencies reignite economies
Today, government agencies are actively evaluating how to utilize AI to spark transformation in ways that help improve accountability and reignite economic progress. Microsoft for Public Finance is here to help.
AI for social impact: 3 ways financial services can influence global challenges
It’s clear that generative AI opens new doors to create greater value for customers, the benefits of which are already dramatic across industries. In the unique case of financial services, generative AI also opens opportunities to address global problems that have long challenged almost every segment of society.