[msce_cta layout=”image_center” align=”center” linktype=”blue” imageurl=”https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2019/03/MeetEureka-5c8aa83d0fa63.jpg” linkurl=”aka.ms/MeetEureka” linkscreenreadertext=”Watch the video now” linktext=”Watch the video now” imageid=”30895″ ][/msce_cta] State and local governments are leveraging chatbots to engage citizens, make state and local services more easily accessible, and enable administrative operational activities in order to free up staff time to focus on more complex, mission critical initiatives.
