Jacqui Griffiths, Author at Microsoft Industry Blogs

Two men wearing hard hats, talking on a work site.

Published August 9, 2018

1 min read

A new manufacturing landscape

Huge transformations have swept across the manufacturing landscape, challenging traditional processes and operations. Success will depend on manufacturers’ ability to up their game, and this will only be achieved through the implementation of new technologies.

Published July 26, 2016

4 min read

Mobile-first banking

Innovative mobile solutions are helping banks to boost productivity and deliver exciting experiences, anywhere

Published June 6, 2016

3 min read

Optimizing the Digital Workplace

As banks look to improve productivity and efficiency, the digital workplace is empowering workers with new ways to collaborate, connect and do business.

Published May 18, 2016

3 min read

The Digital Customer Experience

Banks are using innovative technologies to create exceptional digital experiences that support proactive and insightful conversations throughout the customer journey

Published February 26, 2016

5 min read

Getting a handle on claims

Optimized processing and advanced analytics are enabling insurers to deliver exceptional claims processing and prevent pay-out of fraudulent claims

Glowing blue dimensional square in space

Published February 18, 2016

2 min read

The shift towards the API economy

APIs are set to change the way banks bring to market new applications, drive innovation and better serve their digital customers, as we find out in conversation with Microsoft’s Guillermo Kopp and Peter Hazou

Published February 1, 2016

4 min read

Smart City Expo World Congress 2015

Smart use of automatically captured data, and the appropriate privacy treatment of this data, can enable more inclusive interaction between the city and its citizens.

Published January 11, 2016

3 min read

Empowered by insight

As the internet of things (IoT) continues to gather momentum, manufacturers are increasingly aware of its power to enable intelligent, connected, service-centric businesses.

Published November 1, 2015

3 min read

Sibos 2015

We spoke to Rupesh Khendry and Peter Hazou to find out what customers were talking about at Sibos 2015.

Published October 17, 2015

3 min read

The omni-channel experience

In order to keep up with consumer expectations and offer a true omni-channel experience, banks face the challenge of moving from a passive service-provision infrastructure to proactive, digital interaction with customers.

Jacqui Griffiths articles

A new manufacturing landscape

Mobile-first banking

Optimizing the Digital Workplace

The Digital Customer Experience

Getting a handle on claims

The shift towards the API economy

Smart City Expo World Congress 2015

Empowered by insight

Sibos 2015

The omni-channel experience

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