Of all the questions that customers have, one of the most common is how Microsoft continually delivers new AI innovations at a rapid pace. If you are still running systems on-premises, it starts with application modernization in the cloud.
We’re excited to return to Field Service Palm Springs 2023 from April 25 through 27. We invite you to join us, along with our partners, to discover how Connected Field Service using Dynamics 365 Field Service and IoT can help create a seamless service experience that enhances customer satisfaction while boosting revenue.
With Copilot in Microsoft Dynamics 365 Customer Insights and Dynamics 365 Marketing, marketers can now take advantage of the latest generative AI-powered tools to learn more about their customers, create targeted customer segments, and generate personalized content.
We are pleased to announce new integration between Azure IoT Central and Dynamics 365 for Field Service, coinciding with the general availability of Azure IoT Central. When customers encounter unplanned outages in a traditional break-and-fix service model, they expect a well prepared technician to respond immediately; unfortunately, this isn’t possible in the traditional model.