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2 min read

Microsoft Forms Pro public preview is now available

  • By Welly Lee, Principal Program Manager, Microsoft Dynamics 365 Customer Voice

Today we launched the public preview of Microsoft Forms Pro, an enterprise survey and analytics solution that allows businesses to easily capture and analyze feedback to improve customer, employee, and product experiences.

Microsoft Forms Pro extends the capabilities of the features you know and love from Microsoft Forms in Office 365, and public preview is available to anyone with a Microsoft work account, including Microsoft Office 365 commercial customers and Microsoft Dynamics 365 customers.

Turn surveys into business value

Microsoft Forms Pro joins a growing set of intelligent tools for Dynamics 365 that make it easy for all businesses to create simple, comprehensive, data-driven surveys and transform how you work and engage with your employees or customers. With Microsoft Forms Pro, you can collect feedback from customers in real-time at every stage of their journey, gain insight into employee experiences to improve organizational health, and get a holistic view into your business to improve operations and build products customers want.

This solution enables:

  • Easy survey distribution. We’ve made it simple to create a survey then distribute it via email or embed the survey on a web page or PowerApp. With Microsoft Flow you can automate survey distribution by creating a flow that will automatically collect feedback after a customer’s support experience. You can also embed surveys on your website or PowerApps custom application to collect contextual information on everything from sales leads, customer service, or event feedback.
  • Simple data integration. Microsoft Forms Pro works with the tools you already use. Instead of stitching together survey data captured across various platforms, it integrates with Microsoft Office 365, Dynamics 365, and the Power Platform. Your survey data is automatically stored in Common Data Service (CDS), so you can combine survey results with other business data to build Power BI reports without having to export and import data between systems.
Screen capture of Forms Pro, view of responses from a customer satisfaction survey

Quickly analyze survey results with intelligent insights.

  • More intelligent insights. Take a better pulse of your workforce and your customers. Microsoft Forms Pro includes AI-powered insights to analyze the survey and automatically identify data correlations, as well as detect sentiment from free-text comments so you can quickly understand how people think and feel about your company, brand, and products.

Create better surveys for smarter business decisions

With Microsoft Forms Pro, we help you drive bottom-line value through a simple, yet comprehensive survey solution that provides deep insights across the organization. It enables you to create more robust, personalized surveys, collect more valuable data, and generate a deeper understanding of your business. Sign up for the public preview today to take the features for a spin.

Sign-up for the Microsoft Forms Pro preview

Stay connected and read about how to get started and engage with us on the community. We look forward to your feedback and input!

More resources to explore:

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Welly Lee
Principal Program Manager, Microsoft Dynamics 365 Customer Voice

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