Microsoft Dynamics 365 Team articles
Smarter sales planning with LinkedIn Sales Insights for Dynamics 365 Sales
It comes as no surprise that today’s world is driving a seismic shift in B2B sales. Customers are rapidly adopting digital buying behavior, and sellers are feeling the pressure to reinvent themselves.
Announcing new Dynamics 365 capabilities at Microsoft Ignite
2020 was a wake-up call for every business. As we all move forward, our vision is to help empower businesses with digital technology that unlocks the limitless agility needed to be agile, resilient, and sustainable through the next decade and beyond.
Dynamics 365 and Microsoft Teams: extend collaboration across teams
Think about the time spent between the moment you open an email or chat, find, and reply with the requested information, and then get back into the flow of your work. Add up those minutes-long interruptions, and you begin to realize why we often can’t finish everything on our to-do lists.
Adapt quickly and fulfill efficiently with Dynamics 365 Intelligent Order Management
Digital commerce is reshaping every step in the supply chain. Consumers today expect seamless omnichannel buying and after-purchase experiences with multiple fast delivery options. Many organizations, however, are struggling to modernize operations to keep up with the growth.
Why Simple’s CEO thinks exciting times are ahead in 2021
As we enter 2021, we reached out to a few Microsoft partners and asked if they could share with us about their experiences from 2020—how they and their customers faired amidst the challenges presented by the onset of the COVID-19 pandemic, as well as what trends they’re seeing, what lessons they had learned, and what
Why a knowledge base is important in delivering exceptional customer service
Is a well-defined knowledge base valuable for delivering exceptional service? No matter the business, the answer is a resounding “yes.
Hitachi Solutions helps Dr. Martens reboot their business
While the move to e-commerce in the retail industry has been underway for years, the onset of the pandemic last year accelerated the transition as retailers needed to quickly pivot to optimize for online sales in order to adapt.
Sales accelerator brings digital scalability within reach
It’s no secret that fully embracing digital sales experiences is increasingly necessary to stay in the sales game. By 2025, this shift will be business as usual. What does this mean for sales organizations?
Fraud trends part 3: fraud in the food service industry
In this blog series we are exploring the latest fraud related events and issues on the rise in our digitized world. The first installment in the series explored account takeovers (ATO) and the $7 billion yearly loss affecting even the largest organizations.
How Sunrise Technologies used Microsoft Dynamics 365 to stay productive in 2020
“It was March 13 at noon. I think that’s when we announced in the company that we were hard stopping,” said John Pence, president and founder of Sunrise Technologies. “I don’t think any of the executive team will ever forget that lunch.