Today’s consumers are well informed and always connected. They are sophisticated, with high expectations about service, value, offers, and choice (see infographic).
Norway-based Sapa Group is an international aluminum manufacturer, creating and distributing products like automotive parts and energy-efficient building materials.
Watch how Metro Bank and Microsoft Dynamics work together Since its 2010 debut, London-based Metro Bank has been obsessed with creating the ultimate experiences in customer satisfaction.
“Technology should be used to engage people and that’s what we do at Metro Bank. It’s all about our colleagues and our customers. It’s all about creating fans.
“We’ve replaced static data with interactive information, modernized the way we work together, and made it easier for our wholesalers, retailers, and franchisees to provide customers with unrivaled…