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Kareen Vilnai articles

a woman smiling for the camera
Kareen Vilnai
Product Marketing Manager, Dynamics 365 Retail
Image of two people in a bike shop, one person behind a register, speaking to each other and smiling.
Published 
3 min read

What it takes to be a smart retailer 

There have been plenty of stories about the downfall of retail, yet time and again, certain brands rise to the top. One thing these retailers have in common: they use technology and data to make intelligent decisions for their business.
Cashier taking an order in cafe
Published 
5 min read

Building Personal Relationships through Technology 

Over the last decade, the retail industry has undergone a massive transformation. The proliferation of e-commerce expanded customer choice, the rise of social media changed how people gather product details, and the expansion of smartphones placed an unlimited supply of information at our fingertips. All of this means that customer expectations are changing—rapidly.