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Corporate Social Responsibility
A man points to a digital world map on a screen, with the question "How can we earn trust?" displayed.

Earn trust

We create a safe, secure, and responsible digital world.

Our actions

To create positive impact with technology, people need to be able to trust the technologies they use and the companies behind them. That’s why we’re committed to the responsible development and use of AI, protecting privacy, and advancing digital safety and cybersecurity.  

Develop and use tech responsibly

As technology like AI becomes more embedded in our daily lives, we must build it responsibly—from design to deployment—to avoid unintended consequences. The question isn't what technology can do, but what it should do.
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"Our Office of Responsible AI prioritizes keeping humans not just in the loop, but at the center of AI systems."


—Natasha Crampton, Vice President and Chief Responsible AI Officer
Read Natasha's message

Advance cybersecurity 

We are committed to protecting our users from illegal and harmful content and conduct, while respecting human rights. 
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"We are at the forefront of an AI-empowered world, but we must work together to outmatch our adversaries."


—Tom Burt, Corporate Vice President, Customer Security & Trust
Read Tom's message

Respect privacy and advance digital safety

Our efforts to earn trust focus on preserving customers’ control over their data and their ability to make informed choices that protect their privacy. We advocate for strong global privacy and data protection laws requiring companies, including ours, to only collect and use personal data in responsible, accountable ways. We will continue to support multistakeholder approaches to address complex digital safety challenges.
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"As our customers expand their use of our AI solutions, they can be confident that their data is secured, and their experiences are protected by industry-leading privacy and digital safety practices."


—Julie Brill, Chief Privacy Officer and Corporate Vice President, Privacy, Safety & Regulatory Affairs
Read Julie's message

View more of our commitments

Progress toward a better future

As we work to help everyone achieve more, we're committed to improving our world and reporting our progress.
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